Current jobs related to Client Service Agent - Leeds, Leeds - Equifax, Inc.

  • Digital PR Director

    2 weeks ago

    Leeds, Leeds, United Kingdom PR Agent Full time

    Job SummaryWe are seeking a highly skilled and experienced Digital PR Manager to join our team at PR Agent. As a key member of our agency, you will be responsible for developing and executing cutting-edge digital PR strategies that drive brand visibility and shape public perception.Key ResponsibilitiesDevelop and execute digital PR strategies that leverage...

  • Digital PR Director

    2 weeks ago

    Leeds, Leeds, United Kingdom PR Agent Full time

    Job SummaryWe are seeking a highly skilled and experienced Digital PR Manager to join our team at PR Agent. As a key member of our agency, you will be responsible for developing and executing cutting-edge digital PR strategies that drive brand visibility and shape public perception.Key ResponsibilitiesDevelop and execute digital PR strategies that leverage...

  • Estate Agent

    16 hours ago

    Leeds, Leeds, United Kingdom The Recruitment Experts Full time

    Unlock Your Potential as a Sales Negotiator / Estate AgentAbout the Role:We are seeking an experienced and dynamic Sales Negotiator / Estate Agent to join our successful team at The Recruitment Experts. As a key member of our sales team, you will be responsible for registering and building rapport with potential home buyers, arranging and conducting property...

  • Asset Recovery Agent

    3 weeks ago

    Leeds, Leeds, United Kingdom Novax Recruitment Full time

    About the RoleWe are seeking a highly skilled Enforcement Agent to join our team at Novax Recruitment. As an Enforcement Agent, you will play a crucial role in visiting debtors' properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements.Key Responsibilities:Visiting debtors' properties to arrange payment of outstanding...

  • Chartered Surveyor

    3 weeks ago

    Leeds, Leeds, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Title: Chartered Surveyor - Employer's AgentJob Type: PermanentOffice Location: LeedsHybrid Working: Monday to FridaySalary: Up to £55k plus car allowanceJob Overview:We are seeking a highly skilled Chartered Surveyor to join our team as an Employer's Agent. As a key member of our team, you will be responsible for working on residential projects in and...

  • Chartered Surveyor

    3 weeks ago

    Leeds, Leeds, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Title: Chartered Surveyor - Employer's AgentJob Type: PermanentOffice Location: LeedsHybrid Working: Monday to FridaySalary: Up to £55k plus car allowanceJob Overview:We are seeking a highly skilled Chartered Surveyor to join our team as an Employer's Agent. As a key member of our team, you will be responsible for working on residential projects in and...

  • MEICA Site Agent

    15 hours ago

    Leeds, Leeds, United Kingdom Elvet Recruitment Full time

    MEICA Site Agent Job OpportunityElvet Recruitment is seeking an experienced MEICA/M&E Site Agent to join a thriving civil engineering main contractor in Yorkshire. This role involves working on projects across the region, with a focus on water infrastructure and mechanical, electrical, and instrumentation aspects.Key Responsibilities:Manage M&E site teams...

  • MEICA Site Agent

    13 hours ago

    Leeds, Leeds, United Kingdom Elvet Recruitment Full time

    MEICA Site Agent Job OpportunityElvet Recruitment is seeking an experienced MEICA/M&E Site Agent to join a thriving civil engineering main contractor in Yorkshire. This role involves working on projects across the region, with a focus on water infrastructure and mechanical, electrical, and instrumentation aspects.Key Responsibilities:Manage M&E site teams...

  • Independent Sales Agent for Card Payments

    3 weeks ago

    Leeds, Leeds, United Kingdom Intelligent Payments Full time

    About Intelligent Payments SolutionsWe are a fast-growing Independent Sales Organisation in the merchant services sector, working with international and UK acquiring banks to deliver an excellent card payment acceptance experience to small and medium-sized enterprises.Our Business ModelWe operate on a commission-only basis, paying our sales agents a...

  • Independent Sales Agent for Card Payments

    3 weeks ago

    Leeds, Leeds, United Kingdom Intelligent Payments Full time

    About Intelligent Payments SolutionsWe are a fast-growing Independent Sales Organisation in the merchant services sector, working with international and UK acquiring banks to deliver an excellent card payment acceptance experience to small and medium-sized enterprises.Our Business ModelWe operate on a commission-only basis, paying our sales agents a...

  • Estate Agent

    4 days ago

    Leeds, Leeds, United Kingdom William H Brown Full time

    Unlock Your Potential as an Estate AgentAt William H Brown, we're seeking a highly motivated Estate Agent to join our team in Leeds. As a Sales Negotiator, you'll play a crucial role in helping people find their dream home by generating and booking valuations, conducting property viewings, negotiating offers, and agreeing sales.What We OfferIndustry-leading...

  • Estate Agent

    4 days ago

    Leeds, Leeds, United Kingdom William H Brown Full time

    Unlock Your Potential as an Estate AgentAt William H Brown, we're seeking a highly motivated Estate Agent to join our team in Leeds. As a Sales Negotiator, you'll play a crucial role in helping people find their dream home by generating and booking valuations, conducting property viewings, negotiating offers, and agreeing sales.What We OfferIndustry-leading...

  • Estate Agent

    1 day ago

    Leeds, Leeds, United Kingdom William H Brown Full time

    Unlock Your Potential as an Estate AgentAt William H Brown, we're seeking a highly motivated Estate Agent to join our dynamic residential sales team in Leeds. As a Sales Negotiator, you'll play a crucial role in helping people find their dream home by generating and booking valuations, conducting property viewings, negotiating offers, and agreeing sales.What...

  • Estate Agent

    1 day ago

    Leeds, Leeds, United Kingdom William H Brown Full time

    Unlock Your Potential as an Estate AgentAt William H Brown, we're seeking a highly motivated Estate Agent to join our dynamic residential sales team in Leeds. As a Sales Negotiator, you'll play a crucial role in helping people find their dream home by generating and booking valuations, conducting property viewings, negotiating offers, and agreeing sales.What...

  • Estate Agent Trainee

    14 hours ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and progressing...

  • Estate Agent Trainee

    10 hours ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and progressing...

  • Estate Agent Trainee

    5 days ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our dynamic team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and...

  • Estate Agent Trainee

    5 days ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our dynamic team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and...

  • Estate Agent Trainee

    1 week ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our dynamic team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and...

  • Estate Agent Trainee

    1 week ago

    Leeds, Leeds, United Kingdom Bridgfords Full time

    Unlock Your Potential as a Trainee Estate AgentBridgfords, a leading estate agency with over 180 years of experience, is seeking a highly motivated Trainee Estate Agent to join our dynamic team in Leeds. As a Trainee Estate Agent, you will play a crucial role in generating and booking valuations, conducting property viewings, negotiating offers, and...

Client Service Agent

3 months ago

Leeds, Leeds, United Kingdom Equifax, Inc. Full time

As Client Service Agent you will be responsible for providing client support for queries and issues via telephone or email. You will liaise with various sections of the business in order to resolve client queries; either new or existing complaints/ queries and escalate or provide resolution as well as post-sale support customer configuration for product delivery.

You'll be responsible for providing first class customer service to our clients who engage with our Client Support team for support on our product, services and technical support.

We're looking for people who can demonstrate proactive management of the services provided to our clients by identifying and resolving issues quickly and ensuring permanent solutions are implemented. You'll be comfortable with task management from a shared queue of day to day activities to ensure requests are within SLA and to the agreed quality.

This is a fixed term opportunity to 31/12/2024

What you'll do
  • Respond accurately and in a timely manner, to all client queries either by telephone or email, always aiming for resolution at first point of contact
  • Proactively analyse client issues, take appropriate action and provide appropriate advice
  • Coordinate with other areas of Equifax to ensure complete investigation of client query, and to own query through to resolution
  • Handle complex inbound and outbound telephone calls to clients
  • Work to a high standard of performance (quality, punctuality, attendance, productivity and flexibility)
  • Work effectively as part of a high performing team
  • Follows company and departmental procedures at all times
  • Core operating hours are Monday - Friday between 8am-6pm, on a rotated shift basis between team members.
What experience you need
  • Have worked in a busy, fast paced B2B client facing role
  • Customer focused role with excellent communication skills, both written and verbal
  • Able to understand and resolve a range of technical issues for clients
  • Have managed complaints professionally
  • Good experience Microsoft Office and Google packages
  • Must be able to work Monday - Friday between 8am-6pm
What could set you apart
  • Experience of using Salesforce

#LI-KB1

#J-18808-Ljbffr