Operations Lead Systems Resilience

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board Full time

The operations team in ENH ICB have an exciting opportunity in their team for a Band 7 role as Operations Lead System Resilience - to provide system operational support and resilience across the ENH ICB on a day-to-day basis.

Supporting the efficient and effective patient flow and transfer of patient care, managing escalations and operational issues to maintain delivery of services and identify opportunities for service developments and innovations.


  • The post holder will support the Head of System Resilience to ensure work streams are planned and managed effectively and take the lead in assisting in their successful delivery.
  • Deputise as required to ensure service delivery.
  • Work closely with system partners to maintain day to day management of system performance and resolution of issues as they arise.
  • Represent the operations team on escalation calls with colleagues from partner organisations
  • Provide a consistent resource for day to day escalations from system partners and for out of area escalations.
  • Support the maintenance and delivery of key operational targets within the system.
  • Lead on the daily operational reporting requirements both internally and external as required.
  • Prepare presentations and formal reports on behalf of the System Resilience Team
  • Own and manage a portfolio of projects
  • Monitor and review financial spend on behalf of the department as required.
  • Managing NHSE requests for daily/weekly reports as required.
  • Timely completion of Bank Holiday/Christmas plans
  • Maintain effective communication with key stakeholders both internal and externally to support service delivery.
  • Provide support for the management of Risks owned by the Operations team


NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.


The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.


It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.


So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

Please see the attached job description and person specification for further details of the Operations Lead Systems Resilience role.

  • Welwyn Garden City, Hertfordshire, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board (468) Full time

    Please see the attached job description and person specification for further details of the Operations Lead Systems Resilience role.

  • System Talent Lead

    2 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board Full time

    The System Talent Programme Lead will provide leadership for and manage all aspects of the design and delivery of the highly regarded Accelerated Director Development Scheme (ADDS) and newly developed Emerging system Leadership Programme (ESLP) on behalf of the Hertfordshire and West Essex (HWE) ICS. As well as supporting the development of ongoing and new...


  • Welwyn Garden City, Hertfordshire, United Kingdom Yodel Full time

    Logistics System Operator - Hatfield:Role Overview:Logistics Systems Operator Location: Hatfield (AL10) Salary: £17,821 Per Annum Shift Pattern: Thursday Sunday 17:30 02:00 Contract: PermanentBenefits include: Full uniform and PPE provided Full training provided Free parking at siteWhat you'll be doing:Our Hatfield Sort is looking to recruit an experienced...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Job Title: Senior Satellite Communications Systems Engineer Join a pioneering company with over two decades of experience leading technological advancements in the space and satellite communications industries. Specializing in systems engineering, we cover a wide array of space projects, from initial market analysis to the operation of space systems for...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Position:Senior SATCOM Systems EngineerCompany OverviewnFor over two decades, we have been at the forefront of technological innovation in the space and satellite communications sectors. Our systems engineering expertise is exemplary, encompassing the entire spectrum of space-related projects, from initial market analysis and user requirements to the...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Senior SATCOM Systems Engineer Artemis Chase, prominent in the space and satellite communications industry for over two decades, is a leader in technological innovation. As the Systems Engineering Recruitment Specialists, our expertise covers the full spectrum of space projects, from initial market analysis to system operation. We are looking to enrich our...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Job DescriptionPosition: Senior SATCOM Systems EngineerCompany OverviewFor over two decades, we have been at the forefront of technological innovation in the space and satellite communications sectors. Our systems engineering expertise is exemplary, encompassing the entire spectrum of space-related projects, from initial market analysis and user requirements...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Position: Senior SATCOM Systems Engineer Company Overview For over two decades, we have been at the forefront of technological innovation in the space and satellite communications sectors. Our systems engineering expertise is exemplary, encompassing the entire spectrum of space-related projects, from initial market analysis and user requirements to the...


  • Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time

    HCT are looking for a highly experienced Clinical Systems Specialist to join our Clinical Systems Team. The part time post holder will be responsible for overseeing the day-to-day management and coordination of the Change Request management and support the Clinical Systems Development team. The Development team is responsible for the delivery of...


  • Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time

    HCT are looking for a highly experienced Clinical Systems Specialist to join our Clinical Systems Team. The part time post holder will be responsible for overseeing the day-to-day management and coordination of the Change Request management and support the Clinical Systems Development team. The Development team is responsible for the delivery of...


  • Welwyn Garden City, Hertfordshire, United Kingdom Appcastenterprise Full time

    Environmental Field Lead OfficerSalary - £25,042Locations - Welwyn Garden CityGrade - 3Post Type/ Working Pattern - Full Time, flexible working availableInterview Dates - TBCDo you have a passion for the environment? Do you enjoy being outside in any weather? Are you a confident driver? Do you enjoy helping people grow? Is so, we are looking for people like...

  • Lead Cook

    2 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Pontoon Full time

    Lead CookOngoing Rolling ContractRate: £14.28 per hour PAYEShifts: Monday - Friday 8:30am - 16:30pm (36 hours per week)Location: Welwyn Garden City, with flexibility to work one day a week from home and occasional site visits to hubs Job Summary My leading multinational retailer is seeking a dedicated Lead Cook to support their Operations Team. This role is...


  • Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time

    The role has overall responsibility for Trust clinical systems and leadership of the Trust's Clinical Systems support team. This includes system development, training and helpdesk functions.The post holder is a senior member of the Integrated Business Team working closely with Directors, Associate Directors, General and Deputy Managers, Information...


  • Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time

    The role has overall responsibility for Trust clinical systems and leadership of the Trust's Clinical Systems support team. This includes system development, training and helpdesk functions.The post holder is a senior member of the Integrated Business Team working closely with Directors, Associate Directors, General and Deputy Managers, Information...


  • Welwyn Garden City, Hertfordshire, United Kingdom Artemis Chase - Space Talent Full time

    Position: Senior SATCOM Systems EngineerAbout Artemis Chase: At Artemis Chase, we are the trailblazers of the Space and Satellite industry, delivering cutting-edge systems engineering solutions for over two decades. Our expertise spans the entire spectrum of space projects, from initial market analysis to the development, commissioning, and operation of...


  • Welwyn Garden City, Hertfordshire, United Kingdom Brogan Group Full time

    Salary Range:Negotiable depending on experienceHours:8:00 - 17:00 Monday to FridayLocation: Welwyn Garden CityThe CompanyAn international leading access provider, with operations in UK, Ireland and UAE. Brogan Group focus on career development and promotion - people are the core of everything we do. If you are looking for a career not just a job, you are in...


  • Welwyn Garden City, Hertfordshire, United Kingdom Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time

    About the roleAbout Group Monitoring, Capability and Security PlatformsThe Group Monitoring, Capability, and Security Platforms team is a mix of Product Managers and System Engineers, with ownership of key strategic platforms across monitoring, security, and portfolio/backlog management. As such we own the product roadmap – driven by the business...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time

    About the role As the Pension System Administrator, you'll be responsible for assisting in the development and maintenance of the Pension Administration system. Performing senior administration duties to assist the administration team as well as delivering an excellent colleague experience.This role would suit someone with strong DB Pension scheme...


  • Welwyn Garden City, Hertfordshire, United Kingdom Isabel Hospice Full time

    Contract:Permanent | Part Time, 30 hrs per weekSalary:£20,000Location:Welwyn Garden CityClosing Date:8 Sep, 2023Working within our People Team, the Volunteering & Systems Administrator will work closely with the Volunteering Engagement Lead and the wider People Team to ensure the timely engagement of volunteers for the Hospice and the retention of our...