Clinical Systems Specialist

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full time
HCT are looking for a highly experienced Clinical Systems Specialist to join our Clinical Systems Team.

The part time post holder will be responsible for overseeing the day-to-day management and coordination of the Change Request management and support the Clinical Systems Development team.

The Development team is responsible for the delivery of configuration and management of the Electronic Patient Record, SystmOne to a range of clinical services including Child Health, MIU, Community Hospitals, Community Nursing and Therapy Services.


Clinical Systems Specialist will be required to work closely with front line clinicians and other members of the HCT organisation such as Analysis & reporting, Transformation, Operational Managers and Heads of Service.

The role will be to ensure that systems support effective service delivery to patients, as well as supporting Business, Organisation and National reporting requirements.


  • Be part of a skill mixed team providing SystmOne expertise
  • Work in partnership with Clinical Services to design systems for accurate reporting to monitor performance targets, CQUIN's, KPI's.
  • Be offered a wide range of training opportunities including vendor accredited training.
  • Will have extensive experience in using electronic patient records predominantly SystmOne
  • Have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010)
A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.


The Clinical Systems Specialist will be responsible for the ongoing management of the main HCT SystmOne publishing unit, setting standards and processes to ensure the safe and effective management of clinical systems.


The Clinical System in use by HCT is predominantly SystmOne and so the post holder will be expected to have a high level of SystmOne configuration expertise and experience.

The post holder must also be able to demonstrate previous strong leadership skills and experience.

The main responsibilities include:

  • Responsible for undertaking a full review and assessment of systems configuration. To develop a plan and impacts analysis of required changes to ensure that reconfiguration is in alignment with organisational settings and support high standards of housekeeping.
  • Responsible for the creation, improvement and management of processes and standard operating procedures for the management of SystmOne
  • To provide team with high level of SystmOne expertise, offering support, and guidance to resolve any risks and issues.
  • To provide system expertise in the delivery of complexand high prioritysystem changes.
  • To assess potential impacts of System changes and management of risks and issues. To escalate accordingly.
  • To support Analysts with scoping of complex change requests and system developments, ensuring that changes and projects are delivered efficiently and within specified timescales.
  • To provide support to Head of Clinical Systems and Clinical Systems Training and Development Manager to effectively plan and implement required changes to the system and new developments.
  • Freedom to act and make recommendations to organisational policies to ensure that system meets local and national standards.


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