Support Secretary

7 days ago

Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

An opportunity has arisen for a Support Secretary to join the Admin & Clerical Pool within Blood Science Office based at Royal Preston Hospital.


We are looking for an experienced enthusiastic individual to join our team as a Band 3 Support Secretary on permanent full time basis.


You will be a self-motivated individual with proven secretarial skills which include digital audio typing with speeds of words per minute, minute taking, diary management and excellent telephone manner with the ability to communicate effectively at all levels.

You will be calm under pressure and have a willingness to undertake and learn new tasks.


A broad experience of IT systems including digital dictation, Microsoft teams and experience in a secretarial/admin job are essential to this role.

This post is a full time position, Monday to Friday between the hours of 08:30 to 17:00 hrs.


You will be a member of a team of support secretaries/Clerical support staff providing secretarial and administrative support within the Blood Science Admin and Clerical pool., dealing with Consultants, Heads of Department together with Lab staff.

They will support the efficient channelling of communication between medical staff, external hospitals, and other disciplines within the Trust.


You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

We have 9000 fantastic people working hard to deliver quality services to our patients.

Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.


Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.


You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.

Everything we do centres around patient care which means your role is pivotal and something really to be proud of.


Duties to include, but not be limited to:

  • Be the point of contact for all day to day enquires, referring where necessary to more senior staff
  • General Secretarial Duties
  • Manage electronic calendars for relevant staff (e.g. Consultants, senior managers), organising Microsoft Teams Meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments.
  • Coordinate meetings at the request of the relevant staff (e.g. Consultants, senior managers). This occasionally requires arranging venues and refreshments for offsite meetings.
  • Provide secretarial and administrative services to relevant staff by perusing and distributing incoming correspondence, disseminating information, maintain up to date filing system, booking systems and continuously developing administrative practices to ensure order and efficiency in the Blood Science office.
  • Attend meetings in order to take minutes and produce/distribute documentation as required.
  • Provide secretarial and administrative support when other members of the team are absent.
  • Prioritise own workload appropriately, referring any service concerns to the Team Leader in a timely manner.
  • Maintain good relationships with members of staff ensuring a high degree of confidentiality and integrity at all times.
  • Use databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes.
  • Utilisation of local or Trust case note tracking system.
  • Audio/digital dictation

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