Housing Management Support Officer

7 days ago


Newbury, West Berkshire, United Kingdom West Berkshire Council Full time
Vacancy Summary

  • Employer:
  • West Berkshire Council
  • Salary:
  • From £30,151 to £35,411 per annum (Grade H)
  • Location:
  • Council Offices, Market Street, Newbury
  • Contract:
  • Permanent
  • Working Pattern:
  • Full Time
  • Hours:
  • 37 hours per week.
  • DBS Check:
  • No
  • Closing Date:
  • 17/03/2023 at 23:59
  • Reference:
  • V5110
Vacancy Description


We are looking for a dynamic Housing Management Support Officer to take responsibility for the management of a stock of properties within West Berkshire.

You must have excellent customer care, experience in housing services and excellent time management skills dealing with conflicting priorities.

You also must be able to multi-task and take a hands on approach to supporting our compliance in our role as a landlord and ensure that tenancy management such as, lettings, breaches of tenancy and rent arrears are dealt with effectively and efficiently.

There is also a strong emphasis on supporting people to sustain their homes and quality of life.

Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.

You will demonstrate your strength as a team player assisting with housing related projects such as, the implementation of a new housing ICT system to manage rent accounts and contribute towards changes in policies and procedures.

This is an exciting opportunity for exceptional individuals who are self-sufficient and has a 'can do' approach to join our Housing Service


West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more.

You will also be entitled to a generous annual leave entitlement of 28 days per annum rising to a maximum of 33 days.

For an informal discussion about this exciting opportunity, please contact Charlie Ferris on

Equal Opportunities
How to apply


This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.



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