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Retail Shops Manager

3 months ago

Cheltenham, Gloucestershire, United Kingdom Card Factory Full time

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores.

As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.


You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.

You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.


Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.

Make commercial decisions around stock availability and merchandising.


Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business


Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

~25% Card Factory colleague discount in-store and online

~ Financial Wellbeing Support

~ Financial Education Tools

~ Seasonal incentive schemes

Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together

Discounts across 100's of UK retailers

Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Enhanced Family leave

Location Unit L2 Gallagher Retail Park Tewkesbury Rd, United Kingdom (Incl.