Business Development Manager
2 weeks ago
Delivering game-changing digital solutions, we've revolutionised the way property transactions are managed by law firms to make the home moving process easier for everyone involved.
We are looking for a BDM to join us You will be responsible for sales of solutions products, in particular InfoTrack's market leading electronic Client Onboarding Service (eCOS).
It allows them to gather client information, discharge their Know You Customer and Anti Money Laundering responsibilities, and to prepare their client file to address the legal matter.
It's an award-winning and market-leading solution that is helping transform the client onboarding process from a traditional paper-based experience to a truly digital one.
The software currently includes:
Digital ID Checks, Client Onboarding Forms, Law Society Property Information Forms, AML Checks, Verification of Funds (Source of Funds and Source of Wealth).
Focusing on high quality client service, ownership, and initiative to drive excellence this role will report into the National Sales Manager.
You'll have the ability to articulate InfoTrack's product and services capabilities to diverse audiences and determine client technical and business requirements to develop impactful solutions.
Responsibilities (key tasks and requirements of the role)nCo-ordinating with the National Sales Manager regarding client adoption, training, and scheduling.nExpanding the eCOS client base for current and new InfoTrack clients combining a mix of cold calling, LinkedIn, and email outreach to develop new businessnLiaise seamlessly with AM's and BDM'snOwn the sales and delivery process from start to finish.nDelivery of excellent & ambitious client support for eCOS delivery.nFollow up with clients to ensure they meet their eCOS adoption objectives.nBuild enduring relationships with clients as a solutions specialist.nEnsure product sales are fully scoped for a successful delivery.nIdentifying suitable product enhancement requests for escalation to eCOS Sales & Operations Manager.nAnalysing client feedback for best practice solution/product functionality.nProvide training to InfoTrack business teams including but not limited to AM's and BDM's.nDraft content to deliver external training for clients and other stakeholders.
Competencies and skills (essential behaviours required for the role)nProven experience within a dynamic customer focused rolenAble to self-source leads and work effectively with existing datanAct as a subject matter expert.
Build deep product and industry knowledge.nBe consultative, and a customer support contact for clientsnAbility to communicate complex product technicalities to clients, account management, sales, and the rest of the business.nUnderstanding of various professional business stakeholders within legal marketplace.nGreat team player with a passion and desire to make a difference.nDemonstrable analytical and pragmatic approach with the ability to clearly and concisely communicate product intricacies and troubleshooting solutions.nStrong communicator verbally and in writing, with keen listening skills.nStrong commercial awareness and ability to triage queries appropriately and efficiently, with strong prioritisation and time management skills.nDemonstrable experience of selling solutions software applications, with a keen ability to distinguish sales objections from change management challenges.
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