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Traffic and Security Controller
3 months ago
CROWN ESTATE PAVING COMMISSION
Job title:
Traffic and Security Controller
Reporting to:
Head of Traffic & Security
Contract:
Permanent full-time contract after 6-month probationary period
Hours of Work:12-hour shift consisting of days, nights and weekends.
(08:00 - 20:00 and 20:00 - 08:00)
Job purpose:
To work as part of a uniformed team who patrol the Regent's Park estate,
resolving problems, regulating parking and maintaining a security watch on
behalf of the CEPC and residents.
Salary:
£34,927.00 pa
Benefits:
Annual Occupational Health Checks, Workplace Assistance Programme,
Workplace Pension
Main Duties
- To patrol designated areas of the Regent's Park estate by van and on foot to provide effective parking regulations and Security presence.
- To maintain a close security watch on all parts of the Regent's Park estate under CEPC control and to report appropriately to the Head of Traffic and Security, the Police and the CEPC offices, in person, by phone and by radio any issues that may arise.
- To monitor parking permits and record information about parking infringements using handheld equipment and/or PC and database software.
- To make daily reports of damage to lamp columns, street lighting and street furniture or other infrastructure belonging to the CEPC around the estate.
- To identify, monitor and make daily reports of any obstruction of pavements, or works being carried out in areas of the estate under the control of the CEPC.
- To identify and report on the status of skips, scaffolding or other works on pavements or roadways for which a CEPC licence is required.
- To provide a parking suspension service to residents who are moving house or to facilitate deliveries.
- To act as the first point of contact with the CEPC for the emergency services or utility companies handling emergency works or situations. To give these services appropriate assistance with traffic control, control of the park gates or with the movement of residents' vehicles.
- To liaise with the security operations of residents and businesses around the estate to provide an effective security net for residents.
- To make daily verbal and written reports on specific incidents as requested.
- To carry out routine and emergency maintenance to CEPC equipment or infrastructure to maintain an effective traffic control and security operation.
- To undertake any other reasonable duties as may be considered appropriate to this role and to meet changing requirements.
Job title:
Traffic and Security Controller
Knowledge (E = Essential, D = Desirable)
E Broad basic general education - good numeracy and literacy
E Excellent verbal and written skill in the English language
E Full clean driving licence
E SIA qualification or must be willing to attend and pass the SIA Door Supervisor course
E Understanding of risk assessment and basic Health & Safety management
D Knows what makes for a good customer care experience
D Experience of traffic management or street-works operations
D First aid certificate
Skills and Abilities
E Good interpersonal skills - calm, confident, diplomatic and assertive under pressure
E Can recognise and deliver excellent customer care
E Ability to negotiate successful interactions with residents and the public
E Good communications skills when working with others
D Good problem-solving ability and flexible in finding good solutions to problems
D Good PC skills - MS Word & Excel
Qualities
E Proactive and self-motivated - shows good initiative
E Smart and presentable appearance
E Physically fit and able to work long day and night shift patterns
E Mature outlook, has a responsible and measured approach to work demands
E Comfortable at working in pressured situations when handling the general public
E Reliable and consistent - able to work well alone
E Cooperative and good team player
E Committed to producing a high standard of work
D Knows own limitations and works within them, yet always strives to improve
D Flexible approach to work
3
Job Types:
Full-time, Permanent
Salary:
£34,927.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Onsite parking
- Sick pay
Schedule:
- Day shift
- Night shift
- Overtime
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- First Aid Certification (preferred)
- SIA (preferred)
- Driving Licence (preferred)
Work Location:
In person
