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Security Operations Coordinator

2 months ago


London, Greater London, United Kingdom Evolve Security Solutions Full time
About the Role

We are seeking highly skilled and experienced individuals to join our team at Evolve Security Solutions as Event & Festival Security Specialists. As a key member of our security team, you will be responsible for ensuring the safety and security of our clients' events and festivals across the UK.

Key Responsibilities
  • Ingress Control: Validate tickets, conduct physical searches, control crowd flow, and refuse entry to individuals who do not meet event house rules or policies.
  • Crowd Control and People Management: Direct foot traffic, escort and remove guests as needed, detain individuals temporarily prior to police handover, maintain order, and prevent anti-social behavior.
  • Access Point Control and Perimeter Patrols: Monitor and control access points, patrol the site perimeter, and ensure the security of event assets.
  • Customer Service and Support: Provide approachable and professional customer service to event attendees, respond to their needs, and resolve any issues that may arise.
  • Asset Protection and Loss Prevention: Protect event assets, prevent losses, and maintain a secure environment.
About You
  • You will have a clear passion for keeping people safe and a good understanding of security risks and threats present at events and festivals.
  • You will be able to demonstrate your ability to report and record details of irregularities, incidents, searches, and patrols.
  • You will be authoritative, confident, and able to deal with difficult people in conflict or emergency situations.
  • You will have a keen eye for detail, be vigilant to security risks, and monitor and report any suspicious behavior.
  • You will work effectively within a team, be an excellent communicator, and provide exceptional customer service at all times.
  • You will be comfortable working in a fast-paced environment, be able to adapt to changing situations, and have previous experience in overnight camping.
Requirements
  • 2 years of security experience (preferred)
  • English language proficiency (required)
  • SIA license (required)
  • Driving license (preferred)
  • First Aid Certification (required)