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Data Team Administrator

3 months ago

Wymondham, United Kingdom Wymondham Medical Partnership Full time

Job summary
This is a great opportunity to be part of a dedicated team providing administrative support to our Clinical team.


You will be IT literate and have experience of administration and/or data input; the ability to work methodically, efficiently and have great attention to detail is also a requirement of this post.

You will need to have excellent communication skills and understand the absolute need for confidentiality as you will be dealing with sensitive information.


Main duties of the job
GP practices rely on high quality information and communication in order to deliver safe an efficient patient care. The Clinical Systems Information team are crucial to the delivery of this.

We require you to have a keen eye for detail and an eagerness to learn. You will be flexible and proactive when required.

In return we provide a supportive and friendly environment that is open and collaborative and a competitive hourly rate of pay.

A careful balance of speed and accuracy is crucial to excelling in this role.

Absolute confidentiality is a must, as you will be dealing with very sensitive information.

  • Full training will be provided _

Purpose and Scope:

  • The post holder will provide administrative support to the Practice working within the Clinical Systems Information Team.
  • The post holder will provide a high quality service within the Practice and will contribute new ideas to improve and enhance the teams performance.
  • The post holder will communicate effectively with patients, carers and team members, recognising that alternative methods of communication will be required on occasion.
  • The nature of this post requires confidentiality to be of paramount importance at all times.

Responsibilities:

  • 1. To fully register new patients and patients who are seen at the practice on a temporary basis.
  • 2. To scan hospital letters onto the patient record and read code any relevant information adding pertinent information to chronic illness templates.
  • 3. To process electronic letters received from various sources, tasking Doctors and the prescription team if action is required.
  • 4. To check the daily Links (EDIs) and action any amendments.
  • 5. To action change of address forms, name changes and enter reminders onto patient records.
  • 6. To sort degraded information, code letters and task the Prescriptions Manager re medication if required with GP2GP transfers.
  • 7. To deal with any Health Authority/PCSE queries regarding medical records or registrations.
  • 8. To ensure that all new patient records are summarised accurately and deducted patient records are sent off in a timely manner.
  • Back Up
  • 9. To send out recall letters for annual reviews with regards to Chronic Illness.
  • 10. To be aware of Child Protection and Vulnerable Adults issues and know how to act accordingly within the guidelines of the Practices policies for safeguarding.
  • 11. To ensure observance and adherence to the Health and Safety at Work Act 197 12. To participate in staff meetings, 121 meetings and the appraisal scheme and undertake training appropriate to the development of the job role and in line with the Practices statutory obligations.
  • 13. To work to the agreed standards, policies and procedures and protocols of the Practice and be fully conversant with emergency procedures.
  • 14. To carry out other duties as directed by the line manager/Practice Manager which are consistent with the duties and responsibilities of the post.

Person Specification

Qualifications

  • Essential_
  • GCSE Grade C or above in English and Maths or equivalent

Experience

  • Essential _
  • Ability to remain calm under pressure whilst dealing with a busy work environment
  • Ability to work positively as a team member by encouragement, listening and responding.
  • Ability to work on own initiative and also take direction.
  • Ability to manage a heavy workload ensuring deadlines are met.
  • Ability to plan and organise specifically delegated tasks and meet agreed objectives.
  • Ability to work within defined procedures and processes.
  • Ability to provide excellent customer service ensuring confidentiality is observed at all times.
  • Ability to work methodically ensuring accurate attention to detail
  • Ability to use Microsoft Office and learn new software as required.
  • Experience of working in a data entry or administrative role.
  • Desirable _
  • Experience of working within a GP Practice.

Overview of your organisation

  • A friendly, forwardthinking and professional environment;
  • A culture of continuous improvement and learning;
  • Support with ongoing training and development;
  • Onsite staff parking;
  • NHS Pension.

Job Types:
Full-time, Part-time, Permanent

Salary:
£11.44 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 13/03/2024