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Property Administrator- FTC
2 weeks ago
To provide on-site property management services to a large build to rent development in the heart of Birmingham comprising of 603 units.
Responsible for the delivery of a first-class customer experience and the management of a team of 2 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.
Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Property Manager it will be your responsibility to drive exceptional service at all times.
Ensure you and your team make residents feel welcome and safe, the moment they walk into the building on their first day to the moment they leaveWelcoming new residents when they move into your property, including to oversee or assist the initial check-in through to welcome tours
Being proactive and reactive to any operational tasks to ensure the smooth operation of your property
Responsible for executing our brand standards from the front of house
Support and work with the entire on-site team to help ensure an exceptional level of customer service
Ensure 100% compliance and carry out regular audits
Seeking special offers and discounts for residents from local businesses
Assisting the credit control team to ensure the timely payment of rents and liaising with residents to address problem cases
Providing regular asset performance reports and attending monthly meetings with line manager
Assisting in managing the building expenditure budget and ensuring value for money from suppliers, maximising the net operating income
Strong financial management skills
Salary - £30k to £35k dependant on experience plus bonus
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Property Administrator
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Property Manager FTC Maternity Cover
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Birmingham, Birmingham, United Kingdom Savills Management Resources Full timeJoin our team as a Property Manager at a large build to rent development in Birmingham!As a Property Manager, you will be responsible for providing top-notch customer service and leading a team of 2 in managing front of house services, administration, compliance, events, and communication with residents and the local community.Ensure residents feel welcome...
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