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Helpdesk and Contract Support Administrator
3 months ago
Job objectives and responsibilities
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To proactively support the contract management team in all administrative tasks delivering innovation where appropriate;:
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A self motivated individual with great people skills and a customer focus way of working is essential to this role;
Main duties
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To ensure contracts administration information is submitted in line with the organisations requirements;:
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To write, produce and develop documents to support processes;:
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As and when required support the other teams on the contract;:
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Carry out any reasonable request to support the administration of the contract as requested by contract management team
:
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To maintain the security and confidential status of all information so designated, to conduct all activities in a professional manner at all times and ensure procedures are followed;:
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Centrally control the recording of all Quotation data for the Contract;:
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Process Car Parking Application Forms;:
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Manage daily room booking requests and run reports when required;
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Attend monthly Service Line and Client meetings producing well written and clear minutes;:
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Facilitate meetings as and when required upon request of the Senior Management Team;:
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To undertake additional duties in line with capabilities as required;:
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Provide support to the contract finance function as required;
Person Specification
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High level of motivation;:
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Excellent communication skills;:
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Competent level of MS Office, in particular MS Excel;:
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Excellent organisational and planning skills;:
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High standards and attention to detail;:
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Customer Care/Relationship building skills - in particular to be a self starter willing to take the initiative when necessary and excellent at working with people;:
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Flexibility and willingness to adapt to business and customer requirements;:
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Ability to promote and drive quality initiatives;:
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Acts at all times with a high level of honesty, integrity, loyalty and respect.
Health and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Note
**This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
