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Customer Service Representative
2 weeks ago
We are looking for enthusiastic, positive and friendly staff to join our team as first port of call for our customers.
We are a small, fast growing business providing personalised gifts, awards and stationery online and in person.
As a Customer Service Advisor, you'll be the key point of contact for existing and new customers, dealing with a wide range of questions and enquires about products and services we offer.
Your role:
- Place sales orders for customers via our software.
- Provide knowledgeable answers to questions about our products and services.
- Data entry in various platforms
- Other office admin tasks as required.
- We are a small team so during busy period it may be necessary to help out in other departments.
Requirements:
- Excellent phone manner and excellent verbal and written skills
- Be able to multitask, organize, and prioritize work
- High Level of attention to detail
- Be Positive and enthusiastic in the team environment
- Can use your own initiative
- Can work independently and take responsibility
Job Types:
Full-time, Part-time
Part-time hours: 25-30 per week
Salary:
From £10.42 per hour
Benefits:
- Casual dress
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
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