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Sales Advisor

3 months ago

Guildford, Surrey, United Kingdom The Dune Group Full time

Sales Advisor
Dune London is one of the most influential global players in fashion footwear and accessories.

Originally starting in London, we have now grown our store portfolio to over 50 stores and outlets and 22 concessions in Europe, and a whole host of Wholesale and Franchise partners in 20 countries.

We are also a multichannel business shipping to 200 countries with approximately 1.5 million visits online a month.

We have exciting opportunities for Sales Advisors to join our flagship store.

We are seeking people who are knowledgeable of current trends, are passionate about fashion and footwear and have the ability to determine our customer needs, educating them on our beautiful product.


At Dune London as part of our store retail sales team you need to be a confident customer stylist and ambassador for our brand.

We pride ourselves on the service experience we provide to our customers and you will be at the forefront of delivering this.

You will not only welcome and take the customers on a journey through our stores and concessions but advise on new trends and how to style the product, always ensuring a seamless customer journey.


Other responsibilities include supporting the management team to deliver positively on all KPI's to achieve and exceed store targets and commercially effect your product range by reactive visual merchandising; all whilst living our core values.


We expect service and standards need to be 100%, 100% of the time and in return we provide a great employee experience with fantastic benefits.

We shout about and celebrate our talent, continuously promoting internally, which means many of our Advisors become a part of our management teams.

We recognise retailing as an art and have various bespoke tools as well as our professional qualification Apprenticeship:
LEAD which enables continuous professional development.

SKILLS/EXPERIENCE REQUIRED:

  • Passion and enthusiasm for fashion and footwear.
  • Customer focused with a proven high standard of customer service delivery.
  • Excellent communication skills.
  • Sense of responsibility and commitment to excellence.
  • Positive character with a "can do" attitude.
What's in it for you?

  • Generous product discount and shoe allowance.
  • 33 days holiday inclusive of bank holidays.
  • Company pension.
  • Constant development through training initiatives and opportunities for career progression and more

Job Type:
Part-time

Part-time hours: 4 per week

Benefits:

  • Additional leave
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Commission pay

Work Location:
In person