Care Coordinator

1 week ago

Ilkley, Bradford, United Kingdom Dignicare Full time
We are looking for a committed, driven Care Coordinator to join our team in the Ilkley area.


Working as part of a small professional team delivering a high-quality domiciliary care service, you will report to the care manager and will take responsibility for the daily operations of the care service.

The role is varied and rewarding and would suit someone who wishes to develop their career into the area of care management and administration.

The hours are hours a week plus on call duties, with dedicated use of a company car.

  • Take responsibility for the creation and management of the rotas for clients & carers Including managing effectively travel time, waiting time, care runs and ensuring care staff have appropriate rest breaks throughout their shift and continuity of care.
  • Liaise with clients, families & professionals to manage care needs & staff deployment.
  • Update care planning software systems and all relevant databases.
  • Ensure all risk assessments, paperwork and databases are completed and logged in line with procedures.
  • Manage sickness and absence within the care staff team, completing sickness/absence investigations and ensuring this is completed in line with policies and procedures, and following instructions from HR advisors and Registered Manager.
  • Support with care enquiries, maintain enquiry records.
  • Support with recruitment enquiries, maintain enquiry records
  • As requested, conduct staff supervision & appraisal meetings & manage issues.
  • Support with the recruitment, support & training of carers when requested, to enable them to undertake their role safely & effectively
  • At all times, work to the company's core values, policies and standards at all times.
  • To be available to work when requested by the care manager to cover care calls
  • Work with the care team to ensure the best outcomes for clients at all times.
  • To provide cover during any absence of the care manager & other office staff.
  • To respect and protect all confidential and commercially sensitive information.
  • Practice maximum integrity in all dealings with Clients' personal and financial affairs.
  • Understand and implement the requirements of the company's adult protection policies, including the suspension of staff from duties.
  • Understand and implement the company's emergency situation procedures.
  • Participate in the on call rota to provide support to carers and clients at times when the office is closed.

Job Types:
Full-time, Permanent

Pay:
£14.50-£15.00 per hour

Expected hours:
per week

Benefits:

  • Company car
  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Loyalty bonus

Ability to commute/relocate:

  • Ilkley: reliably commute or plan to relocate before starting work (required)

Experience:

- providing domiciliary care: 2 years (required)

Licence/Certification:

  • Driving Licence (required)
  • NVQ level 2 or above (required)

Work Location:
In person

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