Cleaning Services Supervisor

2 weeks ago


Colwyn Bay, Conwy, United Kingdom North Wales Housing Full time
North Wales Housing is growing and bringing our community cleaning/caretaker services inhouse.


Are you passionate about delivering great services ensuring value for money and customer satisfaction, If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture.


  • Salary of £26,694 per annum
  • Permanent contract, working 35 hours per week
  • Agile Working across multiple site locations throughout North Wales
  • Minimum of 25 days annual leave plus bank holidays
  • Benefits platform with savings on groceries, highstreet shopping, new tech, holidays etc.
  • Further studies support and career development opportunities
  • Annual Leave Purchase and Cycle to Work scheme
  • Employee health assistance and cash plan scheme
  • Enhanced maternity and paternity pay
  • Generous contributory pension scheme

Our Organisation
Here at North Wales Housing, we make a difference to peoples lives every day.

If youre committed to helping us achieve this, well make sure we make a positive difference to your life too.

Lets work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.


As a Gold Standard Investors in People employer, were committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution.

In 2021, we became a Disability Confident employer and in 2023 listed as
outstanding to work for by the Best Companies accreditation.


The Role Cleaning Services Supervisor**Reporting to the Services Manager, youll have responsibility for the day-to-day cleaning and caretaking service delivery across the organisation. Managing the cleaners and caretakers whilst building effective partnerships with our residents and colleagues.

You will be supervising and managing the team with full responsibility for the success and safe running of the cleaning and caretaking service providing direction, guidance, training and support to your team to provide an excellent service for customers across multi-site locations

This will involve:

  • Efficiently organise, prioritise and schedule tasks for community cleaner/caretakers,
  • Responsible for site and employee health and safety, including appropriate risk assessments
  • Regular customer contact to ensure we are responsive and adaptable, including site visits, quality auditing and improving compliance and standards.
  • Monitoring stock levels and placing orders for sites.
  • Ensure all site equipment is functional and as required.
  • Review and act on and dissatisfaction from residents
  • Budgetary responsibility to maintain viability of service and value for money
  • Ensure operational cover by planning and organising staffing requirements, with the occasional need to support team to deliver a cleaning/ caretaking service.
  • Log, respond to and solve problems that customers are experiencing as quickly and as efficiently as possible.
  • Prioritising workload to meet ad hoc service demands / service requirements.

Our Requirements Cleaning Services Supervisor**- A relevant health and safety qualification

  • Experience of working within the cleaning/ maintenance sector preferably for a local authority/registered social landlord or commercial contractor
  • Experience of maintaining high health and safety standards within a cleaning/maintenance environment
  • Experience in providing relevant cleaning/maintenance solutions to homes.
  • Track record of delivering results through engaging and empowering teams to delivery exceptional standards of service
  • Detailed understanding of Health and Safety Procedures/Legislation, including COSSH, Legionella control, Fire Safety, incident /accident/near miss reporting
  • Awareness of professional boundaries
  • Understanding of the support needs of vulnerable people and Safeguarding
  • Excellent verbal and written communication skills
  • Basic IT skills, including MS office packages.
  • Full UK drivers licence, drive a works large van up to 3,500kg
  • You will demonstrate an ability to be courteous and be able to say basic greetings and pronounce place names accurately in Welsh.

Work requires lifting and carrying and of furniture.
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.

  • Colwyn Bay, Conwy, United Kingdom Gleam Team Full time

    GT Cleaning Service & SupportExperienced Cleaner required for Builders Cleans - Driver requiredThe job involves cleaning of New Build Houses through the various stages of cleaning - we work for a number of Building Contractors around North WalesThe job will involve window cleaning, vacuuming, sweeping, mopping and cleaning through out to a very high standard...

  • Facilities Supervisor

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Betsi Cadwaladr University Health Board Full time

    An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Facilities Supervisor covering mainly Domestic Services but will also cover Porters and Catering staff within Facilities (Central).The Facilities Supervisor will support the Facilities Coordinators in the delivery of efficient and effective operational services...

  • Field Care Supervisor

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Cera Care Full time

    Position: Field Care SupervisorLocation: Colwyn Bay (LL29 8NB)Contract Type: Full Time, Temporary 2 month contractSalary: £23,500 per annumAbout the role:We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client...

  • Cover Supervisor

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Excell Supply Full time

    Contract Type: Temporary, Term Time Only Hours: 8.45am-3.We are currently recruiting for Cover Supervisors to work within Secondary Schools across Conwy County.We have immediate employment opportunities for day-to-day supply which can be full time work or part time work depending on how flexible you wish to be.We also offer long-term positions with the...


  • Colwyn Bay, Conwy, United Kingdom Hilton Garden Inn Snowdonia Full time

    We are now looking for a Food & Beverage Breakfast Team Supervisor who share our passion for adventure, hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.Job...


  • Colwyn Bay, Conwy, United Kingdom Hilton Garden Inn Snowdonia Full time

    We are now looking for a Food & Beverage Team Supervisor who share our passion for adventure, hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.Job PurposeThe...


  • Colwyn Bay, Conwy, United Kingdom Adventure Parc Snowdonia Full time

    We launched our world-first inland surf lagoon - Surf Snowdonia - in 2015, and quickly established ourselves as one of the most exciting adventure destinations in Europe. In 2019, we unveiled our new Adventure Parc Snowdonia brand, as well as a trailblazing (and award-winning) indoor adventure hub, Adrenaline Indoors.This year, 2021, will see still more...

  • Community Caretakers

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom North Wales Housing Full time

    North Wales Housing is growing and bringing our community cleaning/caretaker services inhouse.Are you passionate about delivering great services ensuring value for money and customer satisfaction? If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture. Salary of £21,840 per annum...


  • Colwyn Bay, Conwy, United Kingdom North Wales Housing Full time

    North Wales Housing is growing and bringing our community cleaning/caretaker services inhouse.Are you passionate about delivering great services ensuring value for money and customer satisfaction, If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture. Salary of £21,840 per annum...


  • Colwyn Bay, Conwy, United Kingdom Libertine LTD Full time

    Front of House Supervisors are required to join and lead our team at The Midland StreetCafé (Conwy). The main focus of this role is to be accountable for shiftly operations and for delivering an excellent customer experience.Principal duties include: Work alongside your colleagues during the shift, greeting, seating, waiting on & bar work. Develop the...

  • Labourer

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Mobile Home Services Full time

    Due to the expansion and growth of our customer base, we are seeking Labourers to join our fitting teams.The successful applicants must have experience working with timber/plastic, a good attitude and strong work ethic, the ability to work well in a team environment and must be able to drive and have a clean driving licence.You will be required to assist...

  • Domestic Cleaner

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Conwy and Coast Holiday Home Services Full time

    Salary:From £11.00 an hourWe are looking for trustworthy, honest, reliable, and preferably experienced holiday home/domestic cleaners with a keen eye for detail, and who take pride in the quality of their work.Applicants must be dependable and flexible, have their own transport to travel to client's properties locally. You could be working either alongside...


  • Colwyn Bay, Conwy, United Kingdom Bionic Services Ltd Full time

    Job Title: Field Sales ConsultantSalary: £26,000 basic starting salaryCommission: Uncapped commission structureLocation:North Wales (100% Field Based)Join our nationwide team of Field Sales superstars**_"Joining Smart has been the best career move I have ever made, a fantastic company with an amazing vision, excellent training and ongoing support"_**_ "I am...


  • Colwyn Bay, Conwy, United Kingdom Veesupportservices Ltd Full time

    Job Summary:Set shift pattern, Mon 4pm - 6.30pm, Weds 4pm - 6.30pm, Fri 4pm - 6.30pm and Sat 4pm - 6.30pm.Key holding responsibilities.Cleaning Porth Eirias premises following daily facility usage and prior to evening restaurant serviceResponsibilities: Perform cleaning duties such as sweeping, mopping, dusting, and vacuuming Sanitize and clean restrooms and...


  • Colwyn Bay, Conwy, United Kingdom Conwy County Borough Council Full time

    Job Purpose: To clean and maintain the appearance of the Section's facilities to the high standards as required by the Cleaning Schedule Duties and Responsibilities - Job SpecificThe regular cleaning of all public and non-public areas of the Section's facilities to the specification laid out in the Section's Cleaning Schedule. The usage of cleaning equipment...


  • Colwyn Bay, Conwy, United Kingdom Randstad Delivery (GBS) Full time

    Do you want to work with a public council? Are you committed and reliable towards work? If so then please read on, we need you We are currently looking for aAdministrative Officer / Business Support Officer who can work closely with the Conwy County Borough Council. Role: Administrative Officer / Business Support Officer Location:Colwyn Bay Pay Rate: £11.98...


  • Colwyn Bay, Conwy, United Kingdom Snowdonia Leisure Limited Full time

    Your attitude is more important than your experience.Responsibilities: Ensure breakfast area is clean, set tables and layout breakfast bar ready for service Greet guests, take breakfast orders and prepare beverages Clear tables and leave area clean. Clean and tidy all assigned guest rooms, including making beds, dusting, vacuuming, and replenishing amenities...

  • Finance Team Leader

    2 weeks ago


    Colwyn Bay, Conwy, United Kingdom Belmont Recruitment Full time

    Belmont Recruitment are currently looking for an experienced Finance Team Leader to join Conwy Council's Social Care Finance Team on an initial 3-month temporary contract. This is a full-time role working 37 hours per week. Key Duties: Providing support to the Service Management Team and Budget Holders on financial matters including budgets, technical...

  • Kitchen Porter

    1 week ago


    Colwyn Bay, Conwy, United Kingdom Hilton Garden Inn Snowdonia Full time

    We are now looking for a Kitchen Porter who shares our passion for Hilton Garden Inn Snowdonia, hospitality, and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.Job PurposeTo...


  • Colwyn Bay, Conwy, United Kingdom Snowdonia Leisure Limited Full time

    Your attitude is more important than your experience.Responsibilities: Clean and tidy all assigned guest rooms, including making beds, dusting, vacuuming, and replenishing amenities Ensure all areas of the hotel are kept clean and wellmaintained, including hallways, lobbies, and common areas Follow established procedures for handling and disposing of trash...