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Membership Coordinator

3 months ago

Southampton, Southampton, United Kingdom Sound Pop Academy Full time

APPLICANTS MUST BE SOUTHAMPTON / HAMPSHIRE BASED
We're looking for a Membership Coordinator & Office Administrator to join the team in Southampton.


Sound Pop Academy allows young people to take part and perform in a contemporary, fresh singing group across the south coast.

The idea was born in October 2016 and our vision of being 'bold and different' has defined us. We are the south's leading singing group for young people aged 3-17.

We run weekly sessions throughout the year and pride ourselves on teaching young people about harmony singing, vocal technique and performance skills in a fun, creative, dynamic and engaging way.

Sound Pop Academy engages with thousands of people each year. From parents and children, to schools and venues, through academy sessions, workshops, small and large scale performances and more.


We're looking to recruit a Membership Coordinator & Office Administrator who can manage and support the various administrative tasks within the business.


Work location:
MAST Mayflower Studios, Southampton

Pay:
£12.15 per hour

Hours:
hours per week (hours and day or days of the week worked to be decided)

Reports to:
Director

Duties

  • To oversee membership queries and questions by acting as the main point of contact
  • To make contact with parents and those interested in Sound Pop Academy through our marketing (ie, contacting leads, inbound enquiries etc)
  • To create and write our monthly newsletter
  • To manage the onboarding, offboarding and management of academy memberships
  • To manage room bookings and contact with venues
  • To ensure office policies and procedures are maintained and updated
  • General daytoday administration to ensure smooth running of all academy locations
  • To develop and maintain a filing system and system processes
  • Management and storage of different data types
  • Plus any other duties required from time to time, that are deemed part of the job

Knowledge & Skills

  • A strong interest or experience of working within an arts organisation or business
  • Marketing and sales experience
  • Ability to create new systems and forward thinking, to create and streamlining systems
  • Proven experience working effectively within an office environment as a coordinator / administrator
  • Knowledge of office management systems and procedures
  • Proficiency in using macOS
  • We do not use Microsoft products.
  • Exceptional attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational skills with the ability to multitask
  • Ability to respond and adapt well to last minute changes
  • Understand GDPR policies
  • Any other adhoc tasks that may be required

Personal Attributes

  • Be honest and trustworthy
  • Be respectful at all times
  • Be able to communicate well at all levels
  • A positive, energetic, infectious and getupandgo attitude
  • Ability to work well under pressure

Benefits

  • Access to our Perks Program, including discount at cinemas and high street shops and lots more
  • Option for remote working
Applications submitted without these details won't be considered.

Interviews will take place at MAST Mayflower Studios, Above Bar Street, Southampton, SO14 7DU, week commencing Monday 17 June 2024

Job Type:
Part-time

Pay:
£12.15 per hour

Expected hours: 10 per week

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Application question(s):

  • This role is part time (for 10 hours per week). Please acknowledge that you understand that this is not a full time position.
  • Please acknowledge that you understand that only applicants who submit a CV and covering letter will be considered.

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Administrative experience: 3 years (required)
  • Marketing: 2 years (required)
  • Sales: 2 years (required)

Language:

  • English (required)

Location:

  • Southampton (preferred)

Work Location:
In person

Application deadline: 10/06/2024

Expected start date: 10/06/2024