Export Customer Service Specialist

2 weeks ago


Manchester, United Kingdom Distinct Consultancy Group Ltd Full time

Export Specialist + £30k

Our client in Manchester seeks an Export Specialist for a 3-month contract, potentially leading to a permanent role.

As a crucial member of the team, you'll ensure the smooth flow of goods in and out of the country, taking responsibility for their safe arrival at our client's facilities.

  • Process daily freight movements with proper documentation
  • Allocate stock and handle shipments according to SOP
  • Complete customs procedures and coordinate with agents and services
  • Build client relationships through excellent interpersonal skills
  • Organize work efficiently in a fast-paced environment
  • Liaise with suppliers and arrange transportation for shipments
  • Prepare shipping documentation and ensure compliance
  • Update ERP and shipping software data accurately
  • Coordinate effectively with logistics providers

Qualifications and Skills:

  • GCSE in Maths and English (A-C Grade)
  • Experience in shipping goods in EMEA & North America
  • Background in manufacturing & services
  • Dynamism and attention to detail
  • Proficiency in Microsoft Office
  • Strong interpersonal and customer care skills
  • Ability to multitask and work under pressure

Other Responsibilities:

  • Comply with rules and regulations
  • Adhere to Health and Safety protocols
  • Ensure high standards of customer service
  • Engage in personal development
  • Perform other duties as assigned


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