Fulfillment Team Lead

2 weeks ago

Worksop, Nottinghamshire, United Kingdom Butternut Box Full time

A bit about the role.
This is a rare opportunity to join an exciting start-up manufacturing business, Butternut Box.

Butternut have big plans for growth and expansion in the near future. As a Fulfilment Team manager you will help inspire and drive our customer order fulfilment operation.

Reporting into the Fulfilment Manager you'll support the daily operations and ensure our customers receive their order on time and in full.


As part of the role, you will:

  • Be accountable for the timely fulfilment of high-quality customer orders.
  • Provide supervision, support and supervision to the fulfilment team in order to meet key operational metrics of quality, packing accuracy and packing rates.
  • Monitor & improve your teams performance in order to achieve growth and accuracy in a supportive environment
  • To drive continuous improvements and problem-solving initiatives which contribute to savings within the department/company
  • Accurately plan daily tasks to ensure sufficient team members are in place to meet demand
  • Maintain a tidy, safe and hygienic working environment.
  • Work well with multiple functional teams including Engineering, Technical, Production and Warehousing.
  • This is a onsite role so being able to commute to Rudie's Kitchen is essential

A bit about you.- Passionate about creating and promoting a people-focused culture with quality at its heart- Determined to lead through example with a drive to develop your team- Humble and approachable for all employees being the first point of contact- Excellent communication and organisational skills, including an ability to communicate with employees at all levels in a warm and understanding manor- Creative and data driven thinker- Ideally 3+ years experience in a Team Manager role- Minimum of 3 years' experience in a high-speed volume manufacturing environment- Resilient and adaptable, faces into the tough stuff and keen to help growth- Someone who loves the pace and excitement of FMCG manufacturing

A bit about us.
At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That's why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction.

We've come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere.

And to do this, we need a team of brilliant people who share that ambition to come and work with us.


A bit about what we offer.- Enjoy 257.5 hours of holiday per year, plus an extra day for each year of service (up to 5 days).

  • 39 hours of prebooked paws days to support good wellbeing and self care.
  • Unlock a £500 annual budget for personal learning and development.
  • Get discounted Private Medical Insurance with Vitality Healthcare, and discounted dental plans with Bupa.
  • Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza
  • Treat your furry friend with an employee discount on Butternut Box.
  • Say goodbye to parking woes with free parking and electric car charging.
  • Prepare for adorable office dog overload—meet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more

A few things to note:

  • We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
  • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
  • We are not looking for external agency support with this role.

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