Customer Service Administrator

2 weeks ago


Nottinghamshire, United Kingdom Kirkland Associates Full time

Looking for a busy and varied role where you can provide excellent customer service?
Our client is a reputable company in Nottinghamshire. They're looking to appoint a Customer Service Administrator to their team on a full-time, permanent basis in Newark.

You'll be supporting the team by ensuring customers receive a professional service

Duties will include:
Handle all customer enquiries and requests within a set time frame

Keep customer databases up to date with correct information

Scheduling engineers

Prepare quotes

Handling customer complaints and problem solve

Liaise with internal departments to ensure timeframes are adhered to

Other ad-hoc administrative tasks to support the team

Experience in a similar role

Proven customer service skills

Excellent communication, organisation, and time management skills

Good computer skills including experience on Microsoft Office

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