Customer Service Advisor

3 weeks ago


Nottinghamshire, United Kingdom Total Staff Services Full time
Job description

Total Staff Services currently have a full time position available working as part of the customer service team based in Nottingham City Centre. You will be working in Student Accommodation buildings in the city helping on the desk with day to day student support.

Your role will be based in the heart of the customer service team where you will be carrying out various duties assisting with general desk support as well as carrying out welfare checks. This role you will be working 8 hour shifts predominantly (Apply online only), (Apply online only) and (Apply online only). This will be working Monday to Friday.

Duties will Include:

Updating online systems and reports.
Following up student payments.
Student welfare checks/conversations.
Issuing new keys.
Sorting and taking in parcels/deliveries.
Giving out city information to students who may not know the area.
Answering emails/telephone calls.
Helping with any student enquiries.The role is a temporary position with immediate starts available. You will be contacted by our Liverpool office (0151 Number).

Job Types: Full-time, Temporary contract

Pay: £12.00 per hour

Expected hours: 37.5 per week

Schedule:

8 hour shift
Day shiftExperience:

Customer Service: 2 years (preferred)Work Location: In person

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