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Sales Administrator

3 months ago

Nottinghamshire, United Kingdom Chase and Holland Recruitment Ltd Full time

**Sales Administrator - Sutton in Ashfield - £20,000 - £22,000**Chase & Holland are excited to be working with a highly successful and fast-growing manufacturing business who are looking for energetic and hardworking Sales Administrator to join their team. This is an exciting opportunity for someone with experience supportinga busy sales team and has strong administration experience.
Reporting to the Sales Office Manager this role will see you dealing with a variety of administrative duties along with ensuring the smooth running of the busy office.
**In Return You’ll Receive**:

- Finish at lunchtime on a Friday
- Training and development opportunities of progression
- Free onsite parking
- Various companywide events throughout the year
- Pension scheme

**Sales Administrator Responsibilities**:

- Administration to support the pre-sales activities of the company in order to ensure the timely supply of information to the customer
- Providing inbound telephone customer service to an extensive customer base
- Maintaining and updating all relevant opportunities and quotation information on the CRM system
- Supporting field sales staff with administrative and customer requirements
- Liaising with technical departments to ensure and give correct information to customers
- Processing sales order onto SAP
- Data input ensuring everything is fully up to date
- Resolving specific customer accounts within agreed service level agreements
- Building strong relationships with other teams across the business
- Develop and maintain a good understanding of the systems and processes available to ensure customer queries are recorded
- To monitor, action and escalate any issue as appropriate in order to ensure all queries raised & third parties are kept informed and updated with progress
- To create accurate records containing all relevant information to enable requests to be resolved to the timelines and standards required
Provide solutions to the broad range of written and verbal enquiries raised by customers
- Ensure that all customer enquiries are managed, resolved and closed within agreed timescales

**Hours**:

- Full-time, Monday to Thursday 7.30 am - 4.15 pm
- Friday 7.30am - 12pm

**Required Skills & Experience**:

- Ability to manage multiple, individuals, organisations and or activities simultaneously
- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment
- Self-motivated, with the ability to work proactively using own initiative.
- Good IT skills e.g. Microsoft Office (Word, Excel, PowerPoint and Outlook)
- SAP experience is ideal but not essential
Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire,Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.