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Sales and Service Advisor
1 week ago
Michael Key MOT, Service, and Repairs has a long-served reputation for delivering quality, taking steps to ensure they are looking after the customer, and are dedicated to getting 5* customer reviews to reflect their hard work.
They do not "squeeze in" customers, they focus on running a smooth operation, and seeking a new Sales and Service Advisor to lead this.
What does the job involve?
- Sending detailed and timely estimates to customers, communicating information from technicians to customers and making appropriate advisories.
- Selling work to customers that's required to keep their car safe for twelve months, while encouraging customers to act now to prevent breakdowns and avoid increased bills due to inflation
- Taking notes of the full customer journey using the IT software.
- Forward planning, workshop diary organising and managing stock.
- Introducing procedures that will improve processes, attending training and continuing professional development.
- Advising customers on safety, quality and customercentred decisions
This is a company that you will be proud to work with, from the work done behind the scenes through to customer delivery.
The benefits:
- Continuous professional development with regular meetings with the directors.
- Working with a team of dedicated, professional, and focused people.
- Competitive benefits are also available which will be discussed at the interview. They are a business who look after their people.
Working hours: 8.00am - 6.00pm Monday to Friday.
Next steps
PERM111
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