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Graduate Customer Service Executive
3 months ago
Kirkland Associates currently have a fantastic opportunity to join a well established client of ours who are looking for an Internal Sales and Customer Service Executive to join their team.
Graduate Customer Service Executive - The Role:
- Contacting new and existing customers to ensure their needs are being met.
- Inform customers about promotions and products which may be of interest to them to maximise sales opportunities
- Maintain the database with uptodate customer information
- Investigate any customer issues and resolve them in a timely manner
- Build relationships with customers to provide excellent customer service and gain a working knowledge about their account
- Experience in a similar customer service role
- Proactive approach to work
- IT literate
- Professional and confident communication skills
- Ability to manage workload on a busy environment
- High attention to detail
