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Customer Service Representative
2 months ago
At Wickes Building Supplies Limited, we're committed to delivering exceptional customer experiences. As a Customer Service Assistant, you'll play a vital role in ensuring our customers receive the highest level of service.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
- Work collaboratively with colleagues to maintain a clean, organized, and welcoming store environment.
- Contribute to achieving sales targets and promoting products to customers.
We're committed to supporting your growth and development within the company. As a Customer Service Assistant, you'll have access to:
- Comprehensive training and development programs to enhance your skills and knowledge.
- A competitive bonus structure and save-as-you-earn scheme.
- A contributory pension scheme and colleague discount.
- A range of health and wellbeing benefits, including an Employee Assistance Programme and access to parental, menopause, and fertility support.
We're proud of our inclusive workplace culture, where colleagues' wellbeing is at the heart of everything we do. If you're interested in flexible working, we encourage you to discuss this with us during the application process.
