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Cash Management Officer

3 months ago

London, Greater London, United Kingdom Octopus Full time

Company Description

At Octopus, we're entrepreneurs and we're investors, on a mission to back the people, ideas and industries that will change the world.

We think working here is great, but we're understandably biased. Click here to explore Life at Octopus.

Job Description What's in it for you?**This is an exciting opportunity to work in a team that works closely with various Operations, Sales, and Customer teams to ensure the client experience is as smooth as possible. A range of regulatory requirements must be adhered to, as well as identifying opportunities to streamline the day-to-day processes and enhance current technology, in order to effectively manage stakeholder expectations.

The team:

The Cash Management team is positioned within the Back Office Operations team, overseeing the cash management and ISA administration.

What you'll be doing:

  • Processing funds for investments, cash withdrawals, and transfers
  • Monitoring client money bank accounts
  • Completing necessary investigation to ensure payments are compliant with our internal and external regulations
  • Dealing with incoming and outgoing payments
  • Compliance with FCA requirements and rules (Client Money, Systems and Controls, COBS)
  • Investigating and resolving reconciliation breaks
  • Communication with internal stakeholders
  • Sales, Finance, IT, Compliance etc
  • Communication with external third parties
  • Gives valuable feedback and is open to receiving feedback on a regular basis
  • Daily management of own workload to ensure that both new and ongoing work items are completed in a timely manner
  • Quality checking work of colleagues
  • Provide support to other Operations teams when required
  • Help with streamlining procedures and processes
  • Adhoc system testing

Qualifications
Previous financial services experience preferred but not essential

A strong eye for detail and the ability to work precisely and exactly is imperative

Excellent communication skills - ability to manage senior stakeholders within the business

Proven problem-solving ability

Hands-on team player that's also comfortable working individually

Comfortable working to strict deadlines and delivering on specific time-constrained mandates

Strong work-ethic, comfortable working outside of regular working hours during busy times

This role will evolve as we grow and develop. So, if you are looking for a challenge in a fast-paced and dynamic business, we can deliver on that.

Additional Information What we offer**A competitive salary, bonus, pension and share incentive plan

Untracked holiday

Hybrid working - most of our people spend 3 days a week in the office

  • Anchor (our wellness hub) which includes Headspace, one to one coaching through Wellness Cloud, Digital GP & more
Up to 6 months paid parental leave regardless of gender

Life insurance, critical illness cover and income protection

Private medical insurance for you and your family

Electric vehicle leasing

The option to work overseas up to a month per year

Our Values
At our core, we believe that how a company behaves is just as important as what it does.

That's why we chose to become an accredited B Corp (the equivalent of a Fairtrade coffee stamp but for companies) and to change our Articles of Association so that the interests all our stakeholders - employees, customers, communities, environment and shareholders - are considered in every decision we make.

We're committed to creating a diverse and inclusive employee experience for all.

We promote equal opportunities for growth and development regardless of race, gender, religion, sexual orientation, age, disability, or socio-economic background.

We believe strongly that teams are at their best when every member of the team feels safe to bring their whole self to work.