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Service Transition Executive

3 months ago


Swindon, Swindon, United Kingdom BNP Paribas Full time

Service Transition Executive - Core Data

Part Time - 18 Hours - Job Share

Wednesday PM, All Day Thursday and Friday

About the role


This will include delivering efficient operational support to the creation and maintenance of our master data as well as supporting customers with our Online portal.

Your duties will also encompass providing a focal point for the management, validation and control of customer novation's, ensuring the data transferred is accurate.


Attention to detail is key, you will be switching between tasks at a fast pace and have the ability to adhere to strict processes and policies as you work.


What's In It For You?


As a Service Transition Executive in Core Data you will be at pay zone level A3 with a salary of upto £10,400 plus bonus potential of upto £550 per annum for 18 hours per week.


We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.


You will also enjoy the outstanding benefits including;

  • Private Healthcare (AXA PPP)
  • Life Assurance
  • Company Pension scheme
  • A range of personal flexible benefits
  • 25 days holiday, your birthday off plus bank holidays (Pro rata)
  • Free Parking
  • Free Gym onsite
  • Access to great discounts on our products and services
  • To celebrate your 1st year you can enjoy a 1⁄2 holiday or a £75 Love2Shop voucher
  • Paid eye tests and £50 towards your lenses
  • Fantastic onsite café (Swindon)
  • Volunteering days
  • Charity Fundraising

About you


In order to be successful in this role you will need to have a variety of skills in your armoury.


You will engage with users of various levels of IT knowledge, some of whom are respected leaders in their field, so it's vital you have excellent communication skills, an ability to adapt to your audience and a desire to learn new skills.


  • You will need to be a PC literate, ideally with an understanding of the technical side of things.
  • You will have excellent attention to detail and be a logical thinker who can problem solve to within strict timescales.
  • You will need a strong work ethic and have the confidence and competence to see work through to the end with mínimal supervision.


This is an excellent opportunity to take the skills you learned through self-study or education and join a company where you can develop a career.


Key Skills required:

  • Strong verbal sales skills with an ability to be flexible in your approach
  • Customer experience mindset
  • Desire to learn new skills
  • PC literate
  • Able to take ownership and complete tasks in a timely way
  • Understand the importance of working collaboratively in a team

Application process
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COOKIES SETTINGS

PRIMARY LOCATION

GB-ENG-Swindon

JOB TYPE

Standard / Permanent

JOB

CUSTOMER RELATIONSHIP MANAGEMENT

EDUCATION LEVEL

Not indicated

SCHEDULE

Full-time

REFERENCE

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