Part-time Receptionist

2 weeks ago


Arbroath, Angus, United Kingdom Red Lion Holiday Park Full time
Part Time Receptionist required for a busy Holiday Park. The role will involve a mix of weekday and weekend working on a rotational basis.


As a holiday park Receptionist, you will be the welcoming face of Red Lion Holiday Park, this includes politely assisting customers in a professional manor at all times.

This Job description is not exhaustive and you may be asked to undertake any other task or duty that is deemed reasonable.


Receptionist Duties and Responsibilities

  • Being the first point of contact for all guests arriving at the Holiday Park.
  • Checking guests in and out of the Holiday Park.
  • Taking bookings and reservations for our Holiday Homes and Touring Pitches.
  • Allocating available Holiday Homes and Touring Pitches to guests when booking.
  • Answering all incoming calls in a timely manor and directing calls to the correct persons/department.
  • Providing information regarding the accommodation and facilities that we offer.
  • Taking detailed telephone messages for members of staff when they not available.
  • Leasing with external bodies when necessary.
  • Taking payments for various items via Cash, Debit Card, Credit Card & Cheque and ensuring this is passed onto the Park Administrator in a timely manor.
  • Making sure the Reception is kept tidy and presentable.
  • The reporting of any defects to the correct department.
  • Compliance with GDPR regulations.

Skills

  • The ability to welcome guests and have a friendly and helpful attitude.
  • Must be able to use a computer and be familiar with the various Microsoft office packages.
  • Organised and able to multitask.
  • Good timekeeping skills.
  • The ability to deal with tough and challenging situations.
  • Able to work alone and as part of a team.
  • Good communication skills both written and verbal.

Job Types:
Part-time, Fixed term contract

Contract length: 6 months

Part-time hours: 16 per week

Salary:
£7.49-£10.42 per hour

Schedule:

  • Day shift
  • Weekend availability

Work Location:
In person

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