Targeted Support Officer

2 weeks ago

Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time

About Us


Early Help and Targeted Support services in Warwickshire have seen some exciting changes, helping to ensure children, young people and families access the right support at the right time.

This was recognised by Ofsted in our 2021 inspection where we were grade Good in all areas:

- _Children and families in Warwickshire benefit from consistently good _quality services. _
- _Children and families in Warwickshire benefit from a clearly defined and accessible Early Help offer, ensuring that they receive support services when needed. _
- _Children and Families have access to a wide range of helpful services at an early stage, which make a real difference to their lives._


Warwickshire Children and Families continues to invest in and grow our Early Help service ensuring we can provide the right support at the right time through multi-disciplinary teams, our network and an incredible and established offer.

We have an exciting opportunity for a permanent, full time Targeted Support Officer to join our service.

Early Help in Warwickshire continues to grow, and the Countywide post will provide support to locality teams in response to the need of the service which will require at different times working across the five districts and boroughs.


The post holder will be motivated in the coordination of Early Help, working closely with locality-based teams and a range of key stakeholders including statutory partners, service providers, the voluntary sector, children, young people and families.


About the Role
Essential experience to be successful in the role includes:

  • Educated to degree level (level 6) in a relevant field.
  • Confident in the delivery of training to professionals.
  • Model and develop restorative/relational approach to growing partnerships and strong professional relationships.
  • Develop targeted contacts to increase capacity and effectiveness of the Early Help network
  • Communicate and interact with children and families in a restorative manner as part of the Early Help process.
  • Use Local Authority systems to monitor and record interventions and support for children and families.
  • Identify services to support children and families and advise practitioners about putting a package of support in place, requiring wide knowledge of the range of services available in the area and their criteria. This includes the administering internal referral systems.
  • Excellent organisational skills to respond to the needs of the service.
  • Analytical skills

About WCC Children and Families Service


At Warwickshire County Council (WCC) we work with children and families restoratively, building strong relationships and connections to help families find long-lasting solutions.

Our work contributes to our wider County Council aim - to make Warwickshire the best it can be for everyone.

It's a big responsibility that can be challenging at times, but this is what drives our staff to succeed, develop and achieve.

If you're someone who wants to do the best job possible, who approaches everything with passion, tenacity, courage and purpose, then we want you to work with us.


Throughout 2020 and 2021 we continued to look to the future and build on our programme of change and investment in the service....

Covid hasn't stopped us


It has helped us shape and develop a focus on wellbeing, utilising technology, opening opportunities for career development and renewed our focus on reflective and supportive leadership.

These are the backbone to our offer to our workforce.


WCC invested in Microsoft technology in 2020 including the use of Surface Pros and MS365 suite which has enabled our workforce to seamlessly transition to community and homeworking.

We have a whole council commitment to flexible working and employee wellbeing. We nurture, support and challenge each other to achieve the best outcomes for all our children.

WCC is an authority that engages with innovation. We are a financially secure Local Authority and want to achieve an outstanding service for children.

To this end we have received £21m investment programme over four years to implement new and creative ways of working with children.

This funding is from both the Council and Department for Education to strengthen relationship and evidenced based practice.

We have introduced the Leeds Family Values model which includes increasing Family Group Conferences, providing more support for Special Guardians and a Caring Dads Programme.

We have also begun implementing multi-Disciplinary ways of working (which is focussed on embedding adult mental health, substance misuse and domestic abuse services in our teams. We also have a new Children's Workforce Academy to further support our staff and managers develop. All our practice is underpinned by restorative and trauma informed practice.

We want our practitioners to spend their time building relationships with families to achieve change.

We're building something very special in Warwickshire.

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