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Ward Hostess/Host

3 months ago

Peterborough, Peterborough, United Kingdom Compass Group UK Full time

£11.45 per hour, 37.5 hours per week

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you

A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Host / Hostess you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Here's an idea of what your shift patterns will be: 5 out of 7 days

Key Responsibilities include:

  • Provide menus, take orders from patients and support with all dietary and allergen queries.
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer a great customer service by always putting the patient first.
  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
  • It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
  • This position is subject to a Disclosure & Barring Service check; costs are met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength