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Hospital Host/Hostess

2 months ago

Peterborough, Peterborough, United Kingdom Compass Group UK Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Ward Host/Hostess. As a key member of our Patient Dining team, you will play a vital role in providing exceptional service to patients, visitors, and healthcare staff.

Key Responsibilities:

  • Provide menus, take orders from patients, and support with all dietary and allergen queries.
  • Prepare and deliver all refreshments and meals for breakfast, lunch, and dinner service.
  • Clear down ward areas and wash up dirty dishes, ensuring that the kitchen is fully prepared for next service.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer a great customer service by always putting the patient first.
  • Awareness of food & hygiene standards.
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors, and healthcare staff.
  • Able to work under pressure, individually and as part of a team, with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.

Requirements:

  • No prior experience as a Ward Host/Hostess is required.
  • Taking pride in what you do and a willingness to learn and go the extra mile for our patients.
  • Able to work 5 out of 7 days.

What We Offer:

  • A comprehensive benefits package, including exclusive travel discounts, food shop discounts, digital GP access, and more.
  • A contributory pension scheme.
  • Opportunities for career growth and development through our Career Pathways and MyLearning programmes.

About Us:

Compass Group UK is a leading provider of hospitality and support services to the healthcare sector. We are committed to creating a culture where our colleagues feel valued, respected, and empowered to reach their full potential.