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Service Advisor
1 week ago
Service Advisor required in Swansea.
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Up to £25,500 starting salary pending experience £31,500+ uncapped annual on-target-earnings + service plans
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Monday to Friday 8:00am-6:00pm with 1 in 4 Saturdays 8:00am-12:00pm paid at time and a half
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Fantastic career prospects a manufacturer owned car dealer group.
A rare and not-to-miss opportunity has become available for an experienced and professional Vehicle Service Advisor for our client's franchise approved car dealership in Swansea.
Reporting to the Aftersales Manager and working in a state-of-the-art facility alongside several 2 other Service Advisors feeding 10 Technicians, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, and also achieving the company objectives and targets.
***will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
In order to be eligible for this Service Advisor role
***you will ideally live within a reasonable commuting distance of Swansea and have recent working experience as a Vehicle Service Advisor or a similar role within the automotive industry. Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/CDK dealer management system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with mínimal point is essential though.
For your hard work as a Service Advisor our client is offering
- Starting salary of up to £25,500 per annum pending experience and current earnings.
- Annual rate for contracted hours, Including Saturdays, will result in just over £26,450 per annum.
- Annual uncapped performance related bonus potential of £5,000 per annum + the upselling on service plans (£25 per plan).
- 24 days annual holiday allowance plus the 8 bank holidays.
- Full inhouse and manufacturer approved training.
- A contributory workplace pension scheme.
- Fantastic career prospects a manufacturer owned car dealer group
- Working hours from 8:00am6:00pm Monday to Friday with 1 in 4 Saturday mornings 8:00am12:00pm paid at time and a half.
***Job interests you and you would like to know more about it or other Automotive Jobs in Swansea please contact Harry Woodcock at Perfect Placement UK Ltd.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.
So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.
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