Customer Service Advisor

1 week ago


Cardiff, Cardiff, United Kingdom Huntress Full time

A Multinational Energy Company based in Cardiff office is seeking a Customer Service Advisor to join their team on a contract basis for 5 months.

(Extension highly likely)

Training will be done onsite and then flexi / hybrid working afterwards.

Duties:

  • Investigation of change of tenancy when people are moving to a new house
  • Make outbound calls to gather the relevant information and updating the systems and customer accounts this is manual data updating across numerous systems so a high level of accuracy and attention to detail is needed
  • Sending information requests to customers and managing responses
  • Complex process but full training given

Looking for people who have:

  • Manage own workload, work well on their own initiative
  • Very confident with a professional and engaging telephone manner will have a strong telephony background
  • Selfsufficient with an excellent attention to detail and strong accuracy
  • Excellent verbal and written communication skills


Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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