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Customer Service Advisor- Hybrid
1 week ago
Location:
Cardiff
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Customer Service Advisor
Yolk Recruitment are working closely with a leading financial services company based in Cardiff, to find a friendly and driven Customer Service Advisor to join their support team.
What you'll be doing:
- Providing a friendly and helpful approach to customers
- Keep an eye out for potential vulnerable customers, fraudulent customers or those who are having a bad experience and help in any way you can.
- Ensure all systems and databases are kept up to date and accurate.
- Full training will be provided
What you'll bring to the team?
As a fantastic and experienced customer service advisor, you will be:
- Passionate about providing excellent customer service to all customers.
- Ideally experience of working with customers ie retail/hospitality, full training is provided
- Excellent communication skills
- Friendly and supportive to both other team members and customers.
- Ability to pass a credit check.
And this is what you'll get in return?
By being a customer service advisor, you will receive:
- Salary up to £21,000 DOE and great team incentives including vouchers
- Mon
- Fri, 95pm with no weekend working
- 25 Days Holiday + Bank Holidays and your birthday off
- Amazing training and development opportunities supported by encouraging team members and managers.
- Health and Wellbeing schemes
- Additional benefits once pass probation; cycle to work, dental cover, travel insurance and plenty more
- Great location with free onsite parking
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