Domiciliary Care Team Leader

1 week ago


Halifax, Calderdale, United Kingdom Passion for Support Ltd Full time

To work in partnership with the Registered Manager and management team to deliver high quality, customer focused and responsive home care & support to our staff team and customer base.


KEY TASKS

  • Support & supervise a team of Personal Assistants (PA's) & Carers
  • To undertake duties as part of the 'On Call' Service Rota
  • Conduct customer assessments and reviews
  • Ensure seamless, informed & responsive services are delivered at all times
  • Support customers in a range of daily living tasks as required
  • Adhere to, Passion for Support policies and operational procedures
  • Attend monthly management meetings
  • Ensure management systems & paperwork are accurately completed and within agreed timescales
  • Complete service monitoring & staff shadowing
  • Develop effective, respectful working relationships with customers & staff
  • Maintain professional standards and boundaries at all times
  • Keep up to date with relevant Health & Social Care policies, changes and training
  • To work effectively on own initiative and also as part of the management team
  • To work towards & achieve appropriate Health & Social Care qualifications
  • Represent Passion for Support at meetings, events or conferences as directed by the Registered Manager.

RESPONSIBILITIES _
(e.g. staff, budget, premises, equipment)_

  • The postholder will be required to manage & supervise staff
  • Prioritise their workload in order to meet service requirements
  • Ensure adherence to Equal Opportunities
  • Ensure data protection is maintained and company policies are adhered to at all times
  • Ensure any property is used in accordance with the Company Property policy.

CUSTOMER GROUPS / STRATEGIC PARTNERS


Passion for Support delivers services that support adults and older people with physical disabilities, sensory impairments, mild to moderate dementia, learning disabilities, debilitating illnesses and mild to moderate mental health problems.

The services we provide are normally delivered within customers homes, and our target customers are:
Self-funding customers, People accessing an Individual Budget to live independently within their own home/community.

ESSENTIAL SKILLS / EXPERIENCE / KNOWLEDGE

Skills

  • Highly developed communication skills _(written and oral English)_
  • Excellent interpersonal skills
  • Approachable and friendly manner
  • Empathy and compassion for others
  • Ability to work as part of a team
  • Ability to assimilate information quickly & taking appropriate actions as required
  • Ability to prioritise and organise
  • Full UK driving licence and access to own vehicle
  • Mobile Phone (monthly allowance paid)
  • Live within Calderdale

Experience

  • Delivering personcentred services
  • Supervision & managing staff

Knowledge

  • Qualification at NVQ Level 3 or above in Health & Social Care
  • Understanding of current Health & Social Care issues
  • Equal Opportunities
  • Safeguarding
  • Mental Capacity Act 200
  • Individual Budget, Direct Payment schemes
  • Quality standards
  • Health & Safety

Personal Style

  • Nonjudgmental
  • Highly motivated
  • Selfaware
  • Flexible and resilient
  • Confident and positive approach
  • Strong sense of personal responsibility
  • Creative

Job Types:
Full-time, Permanent

Salary:
£23,712.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Free flu jabs
  • Onsite parking

Schedule:

  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Calderdale: reliably commute or plan to relocate before starting work (required)

Experience:

  • Supervising experience: 1 year (required)
  • Management: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person
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