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Contracts Administrator

3 months ago

Nottingham, United Kingdom Astute Recruitment Full time

Job Brief:
A well-established company located in central Nottingham is searching for a Contracts Administrator to join their expanding team.

If you're eager to learn, possess exceptional administration and customer service skills, along with experience in dealing with contracts or quotations, this role could be perfect for you.


Duties Include:

  • Upselling equipment for new maintenance on current contracts
  • Reselling existing contracts to new clients
  • Renegotiating contracts (e.g. fixed term agreement with pricing adjustments)
  • Retaining contracts
  • Responding to internal and external email inquiries and liaising with new and existing customers
  • Verifying data accuracy for new maintenance orders
  • Setting up new maintenance orders using internal CRM tools
  • Contacting customers for missing information or to address queries
  • Updating and maintaining customer records in CRM system
  • Handling the commencement of large new contracts
  • Implementing cash database modifications and/or new contracts in CRM system using import tool

Skills Required:

  • Strong decision-making abilities
  • Confidence and a positive attitude
  • Previous experience in a dynamic work environment
  • Familiarity with CRM systems and procedures
  • Capability to multitask, prioritize, and manage time efficiently
The ideal Contracts Administrator will have a background in contract management or quotations, or have worked in a sales support capacity. Attention to detail, meeting strict deadlines, and opportunities for growth and advancement await the right candidate.

You will receive a salary ranging from £24,000 to £26,000, depending on experience. The working hours are Monday to Friday from 8:30am to 5:00pm with a one-hour lunch break; the role is based entirely in the office.

Additionally, you will enjoy 20 days of annual leave, plus statutory Bank Holidays, increasing by one day for each year of service up to a maximum of 25 days.

Parking is not available, but there is a Bike2work scheme in place, along with discounted travel options such as Tram2work and the Robin Hood tram and bus scheme.