Crowne Plaza
2 weeks ago
About Us
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.What is the job?
Our F&B outlets makes memories for our guest. The sights, sounds, scents and, importantly, service.
As a F&B Team Member you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard.
By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes.You will also be working in Conference & Banqueting and at meetings and events to ensure that our customers receive the highest customer service whether by providing an excellent food and beverage service or will ensure that our conference and banqueting rooms are presented to the highest standard and in the manner requested by our guests.
Pay:
Up to £10.50 depending on age
What we offer
- Discounted hotel rates at 6000 hotels worldwide
- Recruit a Friend scheme
- Employee of the Month Award
- Health Care Cash Plan
- Increased annual leave with service
- Discounted rate at BodyScape Health Club, based at Crowne Plaza
Andras Academy
- Training & Development Programmes & progression opportunities within the Andras Hotels Group
About The Role
Your day to day
- Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest
- Own your Workstation keep on top of supplies and equipment, and minimise waste
- Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Be cleaner than clean meet or exceed local cleanliness and hygiene laws
- Help with washing up and other kitchen duties when needed
- Give guests a better experience by helping with any queries or advice
- Wear your uniform with pride
- Help ensure the conference and banqueting rooms are set up and fully serviced for the day's business to a Crowne Plaza Brand Standard which will include moving tables and chairs
- Take on other adhoc duties when the whole team needs to pull together.
How do I deliver this?
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day.
Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
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True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
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True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
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True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
Required Criteria
- Good communication and listening skills
- Ability to work in a fastpaced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.
Desired Criteria
- Experience within the hospitality industry
- Experience in working in events or Conference & Banqueting
- Experience within a Food & Beverage/Waiting staff role
- Experience within a customer service role.
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland.
Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
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Crowne Plaza
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Crowne Plaza
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry...
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Crowne Plaza
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy and the Hospitality Charter, and we are proud to be signed up to Green...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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Crowne Plaza
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Crowne Plaza
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy and the Hospitality Charter, and we are proud to be signed up to Green...
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Belfast, United Kingdom Andras Hotels Full timeAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to...
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Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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Crowne Plaza
2 weeks ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...
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Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...
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Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
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