Customer Services Advisor

1 week ago


Havant, Hampshire, United Kingdom Halfords Full time
Age 22+ £10.20 per hour + performance related bonus

  • Age 21 £9.60 per hour + performance related bonus
  • Under 21 £8.20 per hour + performance related bonus
Love all things motoring and cycling? Great with customers?


Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role.

Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all


You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer.

This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.

We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently.

Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.


We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.


We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits.

As well as holiday and contributory pension, you can expect to enjoy:

  • 25% off most of our products in Halfords Retail stores and online
  • Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • At least 25% colleague discount at Tredz
  • Life assurance
  • Uniform
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme buy one bike per year from a range of bikes which have been significantly reduced
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle2Work scheme
  • Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainyday fund for the future
  • Health Cash Plan claim cash back towards your healthcare costs and get access to health and wellbeing services
To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends

Ideally, you'll also have the following:

  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility.

We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business.

Join us and be part of our success story in getting the nation safely back on the move.

  • Havant, Hampshire, United Kingdom The Hyde Group Full time

    HavantUp to £25,520Fixed-Term Contract - 12 MonthsHyde is looking to recruit a Customer Services Advisor.Hyde is one of the UK's leading Housing Associations. Our values guide the way we operate; we're customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone....


  • Havant, Hampshire, United Kingdom DPD Group UK Full time

    Customer Service Advisor:- Contract: Permanent / 37.5 Hours per Week- Salary: circa £21,500- Location:DPD Portsmouth Dunsbury Park Garwood Road PO9 4FE- Days of Work: Typically Monday to Friday but with alternate Saturdays- Start Time:08:30Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers...

  • Customer Advisor

    1 week ago


    Havant, Hampshire, United Kingdom The Hyde Group Full time

    Havant/ChichesterUp to £27,000(24 month FTC with potential extension)Hyde is looking to recruit a Customer Advisor for its Retrofit programme.Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by...


  • Havant, Hampshire, United Kingdom Active Staff Full time

    Customer Services AssistantHavantFull time, PermanentMonday - Friday 8.30 am pmUp to £24,000 DOEWe are working in partnership with a supplier of sports healthcare products for professionals, who are looking for a Customer Services Assistant to join their team.Do you have- at least 1 year's previous experience in a customer focused OFFICE environment. Sound...


  • Havant, Hampshire, United Kingdom Co-op Welcome Full time

    Co-op Welcome Stores are currently recruiting for a Customer Service Assistant to join our Store in Denvilles near Havant. The position is for a 20 hour contract. The shifts will be primarily early morning shifts. We offer a competitive hourly rate plus colleague discount scheme.As a growing partner of the Southern Co-operative, we're proud to serve our...

  • Employment Advisor

    1 week ago


    Havant, Hampshire, United Kingdom Seetec Full time

    Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people's lives? If so, then this might be the position for you.We're currently recruiting for an Employment Advisor to join our amazing team. You will...


  • Havant, Hampshire, United Kingdom Heating plumbing supplies ltd Full time

    Looking for a committed bathroom showroom advisor, meet customers in our showroom. Help them choose products to design their new bathroom. Use virtual worlds to create a CAD design. Quote them to supply. Order the products when an order is won. No previous experience necessary as training will be provided.Salary: From £26,000.00 per yearBenefits: Company...


  • Havant, Hampshire, United Kingdom wild recruitment Full time

    Customer Service AgentHavant£9.50phStart Date - Monday 9th JanuaryMy client are looking for a team of customer service agents to support the BoilerJuice campaign. BoilerJuice was founded in 2004 by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.This role will be to take incoming calls which could be a variety...


  • Havant, Hampshire, United Kingdom Bigblue Search Ltd Full time £75,000

    Join a Top Company as Head of Small Works in HampshireExciting Career Growth Opportunities Await YouOur client is a top player in the field of integrated workplace solutions, specializing in office design, construction, and furniture. They are currently seeking a Head of Small Works to join their team in Hampshire with a focus on handling small projects...

  • Administrator

    1 week ago


    Havant, Hampshire, United Kingdom Harper Evans Recruitment Full time

    AdministratorWorking as an administrator already, you could be looking for a new job that offers the chance to gain professional qualifications and offers a defined career path.Or you may be seeking a role where you can use your current experience and feel valued in a family-owned business.Joining a team of two other friendly administrators, you will be...


  • Havant, Hampshire, United Kingdom HAVANT BOROUGH COUNCIL Full time

    Havant Borough Council serves over 125,000 residents, providing a range of critical services including Environmental Health, Licensing, Housing, Regeneration & Business, Planning Policy, Bin Collections and Council Tax to residents and businesses.An award-winning authority, in October 2023 the council received the prestigious Employer Recognition Scheme Gold...


  • Havant, Hampshire, United Kingdom Lockheed Martin Full time

    About the Role Based in Havant (with the option for Hybrid working) this role works in the interest of safety and security of supply chain and contributes to the overarching compliance remit associated with maintaining AEO Status. The Customs Control Analyst serves as one of the interface for all customs related aspects associated with the transfer and...


  • Havant, Hampshire, United Kingdom First People Recruitment Full time

    CUSTOMER SUPPORT AND DISTRIBUTION CO ORIDNATOR£26,000 PER ANUMHAVANT, HAMPSHIREWe are recruiting for a customer support and distribution manager to join our technical and engineering client. If you have good communication skills, are a friendly proactive person and have had previous customer service experience then we want to hear from you. This role is all...


  • Havant, Hampshire, United Kingdom HCLTech Full time

    Job Description We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've...


  • Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Fixed Term Customs Compliance Officer Ethics and Compliance Havant About the Role We have an exciting opportunity for a Customs Compliance Offer based in Havant (with the option for Hybrid working) operating in the interest of safety and security of supply chain and contributing to the overarching compliance remit associated with maintaining AEO...


  • Havant, Hampshire, United Kingdom The Guinness Partnership Full time

    This exciting opportunity is a full-time, permanent position working 35 hours per week with an offer of a Welcome Bonus Some of the key duties involved are:In your role as a Garden Services Operative, you'll carry out the grounds maintenance of our communal green spaces. Maintain the upkeep of all landscaped areas, ensuring pathways and hard standings are...


  • Havant, Hampshire, United Kingdom Portsmouth Water Ltd Full time

    Following the submission of the latest five-year business plan to Ofwat, Portsmouth Water are seeking an individual to help shape the future of the Customer Scrutiny Panel (CSP).The CSP for Portsmouth Water aims to promote continuous improvement in customer satisfaction and environmental outcomesThis involves: Prompting the company to enhance the quality of...

  • Gas Service

    1 week ago


    Havant, Hampshire, United Kingdom Graham Rose Recruitment Full time

    Gas Engineers - Tired of working on price per job and then not being paid because of No Access? Then read onGuaranteed £200 per day with uncapped earnings above that (CIS / Self Employed) as a Domestic Gas Engineer in Portsmouth. Price per job is £20, guaranteed to be paid for 10 per day even if no access. Should you do more than 10 per day, then revert to...


  • Havant, Hampshire, United Kingdom Tomgandhi Consulting Ltd Full time

    Job Title: Service Desk AnalystLocation: HavantWorkplace Type: On-siteEmployment Type: ContractJob Description:Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff...


  • Havant, Hampshire, United Kingdom Tomgandhi Consulting Ltd Full time

    Job DescriptionJob Title: Service Desk AnalystLocation: HavantWorkplace Type: On-siteEmployment Type: ContractJob Description:Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and...