Temporary Customer Account Manager

2 weeks ago

Nottingham, Nottingham, United Kingdom Oliver UK Group Full time
Account Director, Senior Account Director

Apply Now Account Director, Senior Account Director


at OLIVER Nottingham, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing.

As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients.

If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency.

If you are an Account Director or Senior Account Director, we want to hear from you.


Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible.


Take financial control of accounts, including profitability, accuracy of forecasting, late payment , as well as fee negotiation, providing regular and timely reports to the Senior Account Director.


Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.

Accountable for the delivery of growth targets for the account.


Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this.

Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth

A proven track record of commercial growth across new and existing business

First-rate communication skills, with the ability to be articulate in person and in writing.

The ability to manage and develop junior team members.

A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage.

Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service.

Highly creative with the ability to generate ideas and practically contribute to studio output.

Proficient in Microsoft Office and other related software .


OLIVER believes that agencies work better inside a brand's organisation; Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M.

OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

#LI-Hybrid #LI-LE1

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector.

We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.


All (suitable) applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Which type of media have you worked across?

Digital

CRM
Automotive

Financial Services

Retail

Pharmaceuticals

FMCG
Professional Services

Food and Beverage

Legal

Automotive

Financial Services

Retail

Pharmaceuticals

FMCG
Professional Services

Food and Beverage

Legal

Do you have the legal right to work in the UK?

Point of Data Transfer


When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.


Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf.

Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site.


Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.

Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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