Facilities Helpdesk Coordinator
1 week ago
As a Facilities Helpdesk Coordinator, your main role will involve utilizing and maintaining the CAFM system to assign tasks to the appropriate teams, while also providing support for general administrative duties.
Within this full-time position, you will need to adopt a flexible approach to working hours, including a rolling rota that covers any five days out of seven, including bank holidays.
Preferred Skills, Qualifications and Experience:
- Ability to thrive under pressure and meet deadlines with precision.
- Proficiency in Microsoft Office tools, particularly Excel and Outlook.
- Excellent communication skills to interact with various stakeholders and provide top-notch customer service.
- Team player with a proactive attitude and the ability to work independently when needed.
- Strong organizational skills and expertise in time management.
- Prior experience with Helpdesk operations and CAFM systems is advantageous.
- Adaptability to work in a fast-paced environment with evolving priorities.
- Monitoring all mailboxes, CAFM, and booking systems to ensure seamless 24/7 business support.
- Assisting facilities teams with administrative responsibilities.
- Supervising the fleet of pool vehicles.
- Coordinating and overseeing electric charging arrangements.
- Collaborating with engineering teams to develop job plans.
- Taking ownership of all high-priority tasks from start to finish.
- Engaging with external parties such as contractors and suppliers.
The deadline for applications is 19/06/2024. To apply, submit your CV along with a cover letter referencing the position code FHS0324TJ.
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