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Voids Manager
3 months ago
Key Duties:
- Delivery and management of Voids within the repairs service.
- Measure, maintain and review data in relation to the Voids service KPIs as a means of managing output and delivering reports to senior management.
- Recognise opportunities to create value for money, whilst continuing to deliver an efficient and highquality service.
- Strong contractor management working with internal and external stakeholders to look after the works being delivered and keep them in line with service level agreements.
- Create a service focussed on the satisfaction of the customer, putting in steps to manage expectations and meet required standards.
- Manage and develop internal operational / technical staff
- Ensure Health, Safety and Environmental policies and standards are always complied with.
Experience / Qualifications:
- Extensive knowledge of the repairs industry within social housing
- Building background with a suitable qualification or demonstrated experience
- Communication skills that will enable consistent and quality communication between staff, contractors and potentially residents
- Strong organisational skills to ensure that appointments are met, orders are raised, and work is scheduled efficiently.
- IT knowledge and experience, with demonstrated background in raising orders, checking repair order histories and basic skills in Microsoft packages
Title:
Voids Manager
Rate:
£300 Per Day
Location:
North London
Expenses:
Business related parking and mileage is paid.
Contract:
Interim (Permanent Potential)
