Customer Service Assistant

1 week ago


Wolverhampton, Wolverhampton, United Kingdom University of Wolverhampton Full time

Experience working within food service and/or hospitality area would be an advantage as well as experience of working in a Coffee Shop or Customer service environment, but training will be provided.


37 hours per week, 44 weeks per year:

Experience working within food service and/or hospitality area would be an advantage as well as experience of working in a Coffee Shop or Customer service environment, but training will be provided.

Awareness of good food hygiene practices is essential with Basic Food Hygiene qualification or equivalent required. Till experience together with being able to offer exceptional customer care is desirable within our multi-faceted facilities.

A flexible attitude to the needs of the business and to work flexible hours in line with business requirements.


The minimum annual leave entitlement starts at 30 days (depending on contracted week pro-rota) inclusive of the 8 standard UK bank holidays.

In addition to bank holidays, extra concessionary days are also provided each year (a minimum of four) for the extended University closure around some UK public holidays.

We offer a generous defined benefit pension scheme.

We operate a number of family friendly policies to support our employees in achieving a work-life balance.

Our policies for childcare, maternity, paternity, and adoption leave and pay, all support our employees and are all aligned with statutory eligibility.


We have partnered with an external organisation to offer staff great range of discounts on: travel booking, high street vouchers, cinema tickets, day out leisure activities and your day-to-day spending.

In addition, we offer tax-free savings on bicycles and accessories through our cycle to work scheme.

**The University of Opportunity for Students and Staff

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