Corporate Receptionist

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Rapport Guest Services Full time
Job Introduction

We are looking for a Receptionist to join Rapport and be part of one of our innovative and creative Front of House teams at one of our most prestigious client sites in Edinburgh. The offices are situated in the heart of the city and where you will enjoy the most stunning views of Edinburgh from every window. You will be part of a small, dedicated team who are focused on providing excellent customer service.

_This is a full-time, permanent role (40 hours per week), working from Monday to Friday on a shift rota basis between 7 AM and 7 PM, with flexibility to cover evening functions._

Main responsibilities

  • Providing excellent service to clients and customers, ensuring all duties are carried out to the highest standard
  • Making the client's arrival journey seamless and memorable through engagement and innovation
  • Adhering to the Rapport standards when acknowledging and greeting internal and external clients, guests, and visitors
  • Welcoming and escorting guests to meeting rooms, taking coats and luggage as required
  • Maintaining the necessary awareness of building facilities to advise and direct guests appropriately.
  • Assisting with separate registration desks for functions and all aspects of event preparation through to successful delivery as required
  • Working collectively with service partners to achieve a one team approach
  • Share our Rapport values
    :_Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together_:
  • Be welcoming, energetic, highly organised with a keen eye for detail, excellent in planning, confident, passionate about service and innovation
  • Have excellent communication skills, the ability to work as part of the team and create rapport with key stakeholders
  • Possess the ability to create positive and lasting relationships with colleagues and clients alike
  • Display operational effectiveness and ensure all standards are adhered to
  • Ideally have at least 1 year of customer service experience within a 5* development or corporate background
About The Company

Some of our benefits include:

  • Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands
  • A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Financial rewards for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads)
  • Contributory pension scheme
  • Access to wellness programs to promote the mental health and wellbeing of our Ambassadors
  • Employee Assistance Program to guide and support our team members
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Learning & development opportunities to support your personal and professional development and growth
  • WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
  • One Paid Day for Charity Work

Why Rapport?


Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities.

We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.


We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds.

We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.


Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.


Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.


About the Company


Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services.

Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.


We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.


Our most prestigious awards include:

  • In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was reco


  • Edinburgh, Edinburgh, United Kingdom Mitie Full time

    REF 28411Corporate Receptionist - EdinburghWeekly hours: 40hSalary: £ Job OverviewAs a Perception Corporate Receptionist you will be the first person a visitor meets or speaks to on the telephone, therefore your primary role will be to make that all important excellent first impression by demonstrating a high level of customer care, professionalism and...

  • Receptionist

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Edinburgh Recruitment Agency Full time

    ReceptionistOverview:Our client is a global leader in commercial real estate services who is looking for a highly professional temporary Receptionist to cover their Front of House when needed.Hours and pay range:- £ per hour Mon-Fri, 8:3017:30 Edinburgh officeResponsibilities and Duties: Ensuring sales administration tasks are completed accurately to...


  • Edinburgh, Edinburgh, United Kingdom Blue Arrow Full time

    We are looking for someone with past corporate reception experience, exceptional organisational, time management and problem-solving skills to support our client's reception desk in Edinburgh city center.Full time, 40 hours per week.PermanentMonday to FridayShifts between 7.30am to 7pm£25,000The day-to-day tasks would include: Meeting and Greeting Clients,...

  • Receptionist

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Williams Lea Full time

    Legal ReceptionistSalary: £23,805.60 per annumLocation: CityPoint, 65 Haymarket Terrace, Edinburgh, EH12 5HDContract: Permanent, full timeHours: 37.5 hours per weekShifts: Monday - Friday between the hours of 8am - 6pmBreak details: 1-hour unpaid lunchWork model: OnsiteWilliams Lea seeks a Legal Receptionist to join our teamWilliams Lea is the leading...


  • Edinburgh, Edinburgh, United Kingdom The Edinburgh Recruitment Agency Full time

    Front of House ReceptionistOverview:Our client is a highly respected financial management company who is looking for a razor-sharp front of house receptionist for a two-week temporary role in their Edinburgh office.Hours and pay range:- £12.50 per hour, two-week role Mon-Fri, 9:0017:30 Edinburgh City centreResponsibilities and Duties:- Responsible for front...

  • Receptionist

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Rae McCabe Associates Full time

    ReceptionistEdinburghup to £23,000This is a fantastic opportunity to join a long-established Edinburgh based legal firm with a fantastic reputation.You will be the main point of contact for clients and visitors to the firm, and will provide a friendly, professional and efficient reception service.Applications are invited from individuals with previous...

  • Receptionist Cover

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Blue Arrow Full time

    Blue Arrow are looking for an experienced receptionist for ongoing, temporary basis in Edinburgh. The successful applicant will have previous reception experience in a corporate environment.Shift PatternMonday-Friday 9:30am-18:00pmPay Rate£13p/hContractTemporary covering dates in May and JuneOverview As the first point of contact for visitors and callers,...


  • Edinburgh, Edinburgh, United Kingdom Mitie Full time

    Workplace Experience Coordinator Networking Workplace Experience CoordinatorSalary £22,734 PAHours 40 per week. Monday-Friday 8am-5pmWe're hiring Are you looking for a rewarding role in a corporate environment where you will play a key role in delivering an exemplary front of house customer experience and support the team on site to ensure the smooth...

  • Receptionist

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Atalian Servest Full time

    Job Reference: GRP/CM/16-01/784/1Job Title: ReceptionistLocation: Edinburgh - _Applicants must have the right to work in the UK_**Pay Rate: £11.00Contract: PermanentHours per week: Monday to Friday - Flexible Shifts between 07:00 - 22: hours per week (Saturdays between 08:00 - 16:00)Business OverviewThe Atalian Servest workforce is made up of 30,000...


  • Edinburgh, Edinburgh, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking for a Receptionist to join Rapport and be part of one of our innovative and creative Front of House teams at one of our most prestigious client sites in Edinburgh. The offices are situated in the heart of the city and where you will enjoy the most stunning views of Edinburgh from every window.You will be part of a small,...


  • Edinburgh, Edinburgh, United Kingdom Rapport Full time

    Do you enjoy thinking creatively and being rewarded for going above and beyond? If the answer is yes, then this is an ideal role for you We are offering a competitive salary of £28,000 per year. We would like to invite you to our recruitment event on Monday 24th June, 10am to 7pm. Further details to be confirmed. Shortlisted applicants will be offered an...


  • Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    UE04 £22,630 - £24,715 Per Annum, Pro Rata**College of Arts, Humanities & Social Sciences / College OfficeOpen-ended (Permanent)**Part-time (17.5 Hours per week)We are looking for an Administrative Assistant/Receptionist to provide a range of administrative duties as well as a corporate standard, customer-focussed, professional, efficient and welcoming...

  • Front of House

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Corporate ReceptionistEdinburgh City Centre | office based roleFull-time | 35 hours per weekTemp role for 6 weeks then permanentUp to £14.00 per hour + holiday paySearch Consultancy are currently working exclusively with a Financial Consultant firm based in Edinburgh City Centre to recruit this role.Duties involved in this role will include:Handling...


  • Edinburgh, Edinburgh, United Kingdom Mitie Full time

    Regional Front of House Lead (Scotland, England (The North), Northern Ireland):Monday to Friday 40 Hours:Are you an established multi site leader, excelling in the delivery of 5* service and creating high performing service teams? If so, this role could be for youJob Overview:The Regional Front of House Lead will own the front of house service delivery...

  • Receptionist

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom SDA Recruitment Full time

    Experienced Reception/FOH cover.START DATE:MONDAY 6 FEBRUARY 2023 START TIME:Shifts 09:30-18:00 initially for the first two weeks with a 1 hour unpaid lunch break. Total paid hours 7.5 per day There is also scope to cover early shifts 7:3016:00 as required DURIATION:UPTO AND INCLUDING FRIDAY 31 MARCH 2023.PAY RATE:£10DRESS CODE:The location is a corporate...


  • Edinburgh, Edinburgh, United Kingdom Profile Security Full time

    Introduction:At Profile Security we deliver bespoke, tailored corporate security solutions to our clients, supporting there security needs by providing only the best security personnel. It is thanks to our security officers, supervisors and managers that we continue to be the number one choice for security services to our clients.We are recruiting for...


  • Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Business Support Administrator / ReceptionistCentral Edinburgh based | fully office based roleFull Time role | Monday to Friday | 8:30am - 5:00pm | 37.5 hours per weekPermanent role | extremely competitive market-leading salary on offerASAP startSearch Consultancy are currently working exclusively with a Central Edinburgh-based client to recruit an...


  • Edinburgh, Edinburgh, United Kingdom Energize Health & Fitness Full time

    To be the first point of contact for all members and guests entering the club To work with team members to ensure that the club offers a consistent customer experience that complies with Energize brand standards To understand the Energize systems and products and ensure communication is correct to all members and guests To utilise the Clubwise management...


  • Edinburgh, Edinburgh, United Kingdom Argyle Consulting Ltd Full time

    Argyle Consulting Limited are one of Scotland's largest independent financial consultancies.Argyle provide advice to individuals, trustee and corporate clients throughout Scotland and the United Kingdom.Argyle is proud to have achieved the prestigious Investors in People Platinum accreditation and we now look forward to welcoming new individuals to our team...

  • Reception Team Leader

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Rapport Guest Services Full time

    Job IntroductionDo you enjoy thinking outside of the box and being rewarded for going above and beyond? Then this is an ideal role for youA location where the magic is made in the little details creating that lasting, significant impact for clients and colleagues alike. We are looking for a creative and engaging colleague to join our award winning,...