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Receptionist
3 months ago
Salary:
£23,805.60 per annum
Location:
CityPoint, 65 Haymarket Terrace, Edinburgh, EH12 5HD
Contract:
Permanent, full time
Hours: 37.5 hours per week
Shifts:
Monday - Friday between the hours of 8am - 6pm
Break details: 1-hour unpaid lunch
Work model:
Onsite
Williams Lea seeks a Legal Receptionist to join our team
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.
Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for
Purpose of the role:
The Receptionist is the first point of contact for visitors calling or visiting our client's busy legal office in Edinburgh and serves as a brand ambassador.
Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality, and offering administrative support to the firm.
Every task undertaken must be delivered with an exceptional customer service approach, ensuring a seamless service for clients.A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people.
They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.
This role requires working in shifts, so flexibility is a plus.This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.
Key responsibilities- Switchboard and hospitality experience strongly preferred
- Meeting, greeting, and interacting with visitors, tenants, and contractors
- Organising and setting hospitality for client meetings
- Updating logbooks and schedules
- Processing deliveries
- Ordering, organising, and assisting with events
- Troubleshooting facility problems
- Populating data collection workbooks
- Ensuring that security to the building is maintained in line with guidance and standard operating procedures
- Carrying out reception training for any cover team members and identifying ongoing training needs for the cover team, liaising with the Team Leader as needed
- Raising any concerns about process, practice, or incidents as appropriate
- Completing any reasonable tasks instructed by your line manager or property manager
- A personality that brings positive energy to all areas of the operation
- Fluent written and spoken English
- Excellent attention to detail
- An energetic approach that shines through in your work
- A teamfocused attitude
- Experience using switchboard systems
- A natural passion and desire to create a positive experience for every visitor
- A committed attitude and dedication to creating a memorable guest experience
- Excellent personal presentation
The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers, and Season Ticket Loan are offered at a discount on a salary sacrifice basis.
You will also have the opportunity to work for a global employer dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.
