Customer Service Admin

1 week ago


Crewe, Cheshire East, United Kingdom Pertemps Network Group Full time

Job Description:

Customer Service Admin

I am currently recruiting on an exciting new role with one of my highly sought after global clients based in Crewe.

My client takes pride in providing top quality customer support

About the role

Hours:
Monday to Friday

Salary:
£23,000

Temporary: 3-6months

Your new role
Your new role as a customer service admin will include:

  • Taking inbound calls and leasing on behalf of on-site engineers and being the first point of contact
  • Ensuring all Telematic equipment is fit for purpose before engineers leave site
  • Completing service desk tickets that come through during the day
  • Building relationships with the engineers

To Succeed in the role
The perfect customer service admin for this role must have:

  • Strong initiative and problem-solving skills
  • Attention to detail
  • Strong customer service
  • Comfortable with Microsoft office systems
  • Telematics experience (desired)

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