Groups & Events Planning Executive

1 week ago

London, Greater London, United Kingdom Sales at The Londoner Full time

_Become a Londoner_

  • Welcome to The Londoner, a hotel that is chic boutique in spirit and _feeling yet_ staggering in scale and ambition_. _A perfectly engineered collection of spaces, tastes, _textures,_ and offerings over 15 floors_. _Situated in the heart of Leicester Square, where the four corners of the city meet_. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our _guests_ exacting standards, but also propel their own career potential in a company that recognizes and rewards_. _Stand out from the crowd by joining London's first 'Super Boutique' hotel_._
  • At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture_
- ._

We are currently looking for a Groups & Events Planning Executive to join our Sales team at The Londoner.

The role takes on the responsibility of supporting the Groups Sales & Planning Team with delivering the administrative responsibilities to support Group Arrivals & Stays at the hotel.

Overview:

  • As Groups & Events Planning Executive, you will work closely with all departments in the hotel with the sole purpose of delivering bespoke service at all times.
  • Assist with administrative tasks to support the Sales team with conversion of Groups.
  • Deliver exceptional guest experiences at all times, adding further value to each guest's journey and bringing the Londoner core values.
  • Be mindful of, and promote, hotel amenities, food and beverage outlets and services, and arrange inhouse services as required.
  • Being responsible for the delivery of Group Resumes with correct information in a timely manner.
  • Ensure all payments are taken and actioned as necessary for prepayments, online extranet payments, gone and guest payments are seamless.

About You:

  • Minimum 3 months experience with Reservations.
  • Proven track record in delivering exceptional customer service.
  • Advanced ability to use Opera and multi platforms for data acquisition (PMS, Intranet, Preferred Platform, Google, Linkedin, ReviewPRO etc).
  • Maintains excellent telephone communication etiquette.
  • Impeccable command of the English language.

Our Benefits Package**:

  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

INDHOTEL

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