On Board Host

2 weeks ago


York, York City, United Kingdom SSP Group Full time

About the Role

Join Rail Gourmet - Catered to You and Your Career

Rail Gourmet
is looking for an enthusiastic individual to join our team as On Board Host for TransPennine Express (TPE) at York Station.

Hours: Full Time Permanent (40 hours/week)
Shifts: Rotational shifts between 5 am and midnight, with weekends included.
Pay Rate: £12.00 per hour plus commission.

We are a top provider of catering and onboard services to the British Railway Industry, with over 40 service centers nationwide and a team of over 1000 employees in the UK, dedicated to delivering a First-Class service consistently.

No previous experience necessary; comprehensive training will be provided.

AS AN ON BOARD HOST YOU'LL:

  • Provide 'at seat trolley service' on TPE trains, ensuring exceptional customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, meeting sales targets independently, and reaching contractual goals.
  • Accurately manage stock and transactions, follow hygiene and safety standards, and support management initiatives.
  • Carry out Service Centre responsibilities as instructed, interact with passengers, offer information, and address varied needs along with providing precise details on services, ticketing, platforms, and possible disruptions.
  • You can access up to 50 rover tickets for TPE network rail for family & friends.

REQUIREMENTS FOR ON BOARD HOST:

  • Due to specific responsibilities in the Onboard Host role, applicants must be 18 years of age or older to handle certain tasks or work certain shifts.
  • Adaptability to function in a dynamic and fast-paced setting, which may involve extended hours and different shifts.

WHY JOIN US?

At Rail Gourmet, we offer more than just jobs; we present vibrant career prospects with a range of advantages:

  • Employee Discounts: Enjoy discounts of up to 50% on various SSP brands and franchises across the UK like M&S, Burger King, Starbucks, Upper Crust, and more.
  • 75% discount off on SSP brands during work hours.
  • Learn while you Earn: Access top-notch training, apprenticeships, and development opportunities.
  • Internal Growth Opportunities: Advance your career with us; 70% of our Managers are internally promoted.
  • App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for both you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working arrangements, family-friendly leave.
  • Culture: We appreciate diverse backgrounds and offer support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
  • Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
  • Referral Rewards: Receive a £400 reward for successful referrals.
  • Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
  • Rewards & Recognition like RG Stars, Extra Mile Vouchers, and other incentives.
  • Travel and Leisure Pass: Duty and Leisure pass for TPE employees after probation period.

Rail Gourmet is proud to be an equal opportunity employer striving to recruit and retain skilled individuals from diverse backgrounds, talents, and viewpoints.


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