Team Leader

7 days ago

Ormskirk, Lancashire, United Kingdom HCRG Care Group Full time
Job Introduction
We are looking for a
Team Leader to work in our Urgent Community Response Service in West Lancashire.

The team ensures that crisis response care is available to all people within their homes or usual place of residence, including care/residential homes.


The role will be a
Full Time, Band 7 role with
Agenda for Change terms and conditions including NHS Pension.

The service is open
365 days a year is operational between the hours of
8am - 8pm.
You will work with the Head of Service to continually review, develop, and refine pathways of care; facilitating the delivery of a robust, innovative, and expert service and you will support all members of the team with the development of professional standards

Main Responsibilities

Responsibilities include but are not limited to:

  • To be responsible for the daily operational leadership of Urgent Community Response Team, escalating actual or potential risks to clinical, financial, or operational standards to the Head of Service
  • To maintain an uptodate knowledge of national guidelines and legislation from the Department of Health and other relevant services and to be aware of their impact on the profession in relation to evidencebased practice
  • To encourage team input and contribution to new ways of working and the modernisation of nursing / public health agenda
  • Provide effective skilled communication of sensitive issues, counselling, and reassurance to maximise patient and carer wellbeing
  • To be able to deal with complex situations which require analysis and comparisons of a range of options on a daily basis. To be able to make judgements on a variety of therapy related problems which require investigation, analysis, and assessment
Please see job description for full list of responsibilities.


We are looking for someone who can act as a positive role model and be visible to your team, demonstrating effective communication, leadership styles and behaviours.

You will be able to work well in stressful situations whilst showing understanding and compassion.

You will have previous experience in a Band 7 role, working in a team effectively. The ability to make clinical decisions associated with high clinical risk and potential harm to patients.

A full UK driving licence is required for this role and access to a vehicle.

About The Company
We change lives by transforming health and care.


Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.

We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As a Team Leader, you'll be part of our valued team at Urgent Community Response Service.

You will feel valued as a Team Leader within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • Band 7 salary with NHS Pension and full Agenda for Change terms and conditions
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission

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