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Country General Manager
3 months ago
Country Manager - UK
A leading company in the social entertainment industry is seeking a dynamic and experienced Country Manager to lead their UK operations. This pivotal role will oversee all aspects of the business in the UK, driving growth, ensuring operational excellence, and upholding the brand's reputation.
Key Responsibilities:
- Strategic Leadership: Develop and implement strategic plans to expand market presence in the UK. Drive business growth through innovative marketing, partnerships, and customer engagement strategies.
- Operational Management: Oversee day-to-day operations across all UK venues, ensuring exceptional service quality and operational efficiency. Implement and maintain high standards of customer service and operational protocols.
- Team Development: Lead, mentor, and inspire a diverse team of managers and staff. Foster a positive work environment that promotes teamwork, professional growth, and high performance.
- Financial Oversight: Manage budgets, financial forecasts, and performance metrics. Ensure financial targets are met or exceeded through effective cost management and revenue optimization.
- Brand Stewardship: Uphold and enhance the company's brand identity and reputation. Ensure all marketing, promotional activities, and customer interactions align with the brand's values and standards.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including partners, suppliers, and customers. Act as the primary point of contact for all UK-related inquiries and issues.
Qualifications:
- Proven Experience: A minimum of 5 years' experience in a senior management role within the hospitality, entertainment, or leisure industry. Proven track record of driving business growth and achieving financial targets.
- Leadership Skills: Exceptional leadership and team management abilities. Demonstrated experience in leading large, diverse teams to success.
- Strategic Thinker: Strong strategic planning and execution skills. Ability to translate vision into actionable plans and deliver results.
- Operational Expertise: Comprehensive understanding of operational management within the hospitality or entertainment sector. Experience with multi-site operations is highly desirable.
- Financial Acumen: Strong financial management skills, with the ability to analyze data, manage budgets, and make informed business decisions.
- Customer Focused: Passionate about delivering outstanding customer experiences. Strong interpersonal and communication skills.
Why Join?
This role offers a unique opportunity to lead an innovative and rapidly growing brand in the social entertainment space. The successful candidate will enjoy a competitive salary, performance-based incentives, and the chance to make a significant impact on the company's success in the UK.
Application Process:
Interested candidates should submit their CV and a cover letter detailing their relevant experience
