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Listening Space Peer Support Worker

3 months ago

Oldham, Oldham, United Kingdom Tameside Oldham and Glossop Mind Full time
The Listening Space is an open-access drop-in for anyone experiencing mental health distress.

As a model, it is a part of the wider GM crisis-alternatives funded by GM ICB, with the intention of providing a non-clinical setting for people to receive support where they may have previously attended A&E.

The service provides a safe, supportive environment for people who feel they need immediate support in difficult times.

People present with a range of difficulties, from relationship breakdowns and social stressors to long-standing mental health issues they just need some extra support with.

A space simply to have their voice heard and receive support and validation can make a powerful difference.

TOG Mind works in partnership with Positive Steps Oldham to deliver joint appointments from the space on Wednesdays, enabling clients to access both mental health and practical support pertaining to issues such as benefits entitlement, housing, education & employment opportunities, families support etc.

As a Peer Support Worker you will be expected to:
Provide emotional support to people experiencing mental health challenges and life stressors. Follow robust safeguarding and risk management processes, with support from senior colleagues.

Provide signposting information to external services as well as access into wider TOG Mind services. Maintain accurate records pertaining to client information. Access training relevant to your key development areas in the role.

Duties specific to this role:

Work as an integral part of the Listening Space team to enable the delivery of services by providing administrative support.


Act as the initial point of contact to members of our community and ensure they are welcomed to our services.

Sensitively help people to access the most appropriate source of support and enable active engagement. Liaise with staff and volunteers to ensure the people using our services receive the support needed. Maintain professional boundaries.

Working pattern:
Monday 4:30-8pm Tuesday - 4:30-8pm Wednesday9am-4pm Thursday - 4:30-8pm Friday - 4:30-8pm 1 X Saturday per month 10am-2pm